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Title

Front Desk/Night Auditor 

Position Night Auditor  
Location Edgewood Tahoe  
About the Organization Nestled at the water's edge on Lake Tahoe's south shore, Edgewood Tahoe is a cherished gathering place that welcomes all to enjoy its unique brand of scenic natural beauty and genuine hospitality. Our Edgewood family is composed of a proud team of employees who care deeply about sharing our love of this special place with loyal customers and seasonal members-day after day, year after year. With the recent opening of The Lodge, we are delighted to be the most exciting new development in the community and the employer of choice on the South Shore. Edgewood has been a world-class destination for golf, dining, weddings, and special events since 1968 and is committed to providing a top notch employee experience. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.  
Description

This position would be a dual rated position working shifts as either a Front Desk Agent or a Night Auditor.

As a Front Desk Agent, this position represents the hotel to the guest throughout all stages of the guest's stay. This position determines a guest's reservation status and identifies how long the guest will stay. They also help guests complete registration cards and then assign rooms, accommodating special requests whenever possible. Verify the guest's method of payment and follow established credit-checking procedures. The agents will assist a guest in creating an engaging experience at the resort by offering and providing information on all amenities available to them.

As a Night Auditor, this position checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.

This position will exhibit excellence in cultivating the Edgewood Vision by executing both employee and guest engagement standards.

 
Position Requirements
  • Experienced customer service professional with excellent phone skills, ability to multitask and have a passion for service and hospitality.

  • This person must be able organize, plan ahead and manage workload.

  • Must be a willing team player, comfortable with computer systems as well as communicating over the telephone.
  • Hotel experience in Night Audit with an accounting background is preferred.

  • This position requires a full understanding of hotel end audit and end of day reporting. In addition, he/she must be a willing team player, comfortable with computer systems as well as communicating over the telephone.

  • Available to work varied shifts when needed, including weekends, holidays, and nights.

 
Shift Various Shifts  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Part-Time  
Category Hospitality  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 

Email None Specified 

Workers Compensation None Specified 

SuperVFlg None Specified 

EEO-4 Job Category None Specified 

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://EdgewoodCompanies.appone.com



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