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Inside Plant Technician (Telecommunications) 


The Inside Plant Technician will conduct oversight of ISP and OSP in the satellite sites in Deveselu, Romania and Redzikowo, Poland.

Additional Responsibilities Include, but are not Limited To:

  • Provide ISP O&M to include installed telephone systems and associated ancillary equipment. Specifically, the Contractor shall provide inside plant O&M support.
  • Provide preventive and corrective maintenance for all equipment and systems as prescribed by original equipment manufacturer recommendations.
  • Implement and manage Planned Maintenance System (PMS) in accordance with original equipment manufacturer recommendations.
  • Comply with PQS requirements in accordance with (IAW) Technical Exhibits and station SOPs.
  • Conduct a joint inventory with the COR of all maintenance tools and supplies no later than five (5) calendar days after the start of period of performance (POP).
  • Provide reports and records as required to document all task order support activities.
  • Maintain station logs for work areas and make all logs available to the Government when requested. The Master Station Log will be reported to the COR daily.
  • Provide a daily status report to include Outside Plant problems, Link/Trunk/Circuit Outages, Inside Plant and Telephone Switch Issues and Power/AC Issues.
  • Work with the BCO to ensure the Government provided cable records system are maintained and updated with current records to include building numbers, cable pairs, and pedestals.
  • Provide ISP/OSP testing (Point to Point/End to End), certification, and labeling of new infrastructure.
  • Furnish fully qualified on-site technicians to provide scheduled, unscheduled, preventive, and corrective maintenance for AAMDF Deveselu, Romania, AAMDF Redzikowo, Poland, and NCTS Naples, Italy.
  • The VoIP system will include Cisco Unified Call Manager (CUCM) servers and Cisco IP Telephones.
  • Provide support operating VoIP equipment.
  • Provide maintenance activities for VoIP equipment.
  • Support managing the VoIP database to include performing telephone adds, moves, changes, and deletes.
  • Respond to a trouble ticket within 30 minutes after notification that corrective maintenance is required.
  • Report to the site within four (4) hours of trouble ticket notification that corrective maintenance is required and notify the COR or Government designee upon arrival.
  • Enter all database and maintenance changes in an electronic log and make the log available to the Government upon request.
  • Perform routine installation support for local VoIP equipment and requirements as recommended.
  • Support original equipment manufacturer or third-party integration contractors during installations and/or equipment enhancements.
  • Support any inspections by the Government in area of responsibility.
  • Participate and support in end-to-end troubleshooting on the VoIP systems.
  • Assist with proposal development, if necessary.
  • Perform other duties, as assigned.
Position Requirements


  • Minimum five (5) years’ experience in operation and maintenance of tactical, or commercial, telecommunications equipment.
  • Minimum one (1) year experience operating and maintaining SL-100 (Automated Telephone Switch equipment).
  • Minimum one (1) year experience operating and maintaining Option 61C (Automated Telephone Switch equipment).


  • Bachelors degree preferred.

Certificates, Licenses, Registrations:

  • Certificate of successful course completion from OEM authorized training facilities for SL-100 and Option 61C.
  • 3M program certification.

Other Required Skills & Abilities:

  • Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
  • Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
  • VoIP Technology.

Security Clearance: Secret security clearance required.

US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

Full-Time/Part-Time Full-Time  
Req Number OTH-20-00010  
Location Naples, Italy  
About the Organization Sawdey Solution Services, Inc., with an ISO 9001/ISO 14001 certified and CMMI-SVC v1.3 Level 3 appraised corporate headquarters, has built a nationwide and global footprint providing innovative cross-disciplined professional services, engineering, and cyber solutions to Department of Defense, Department of Homeland Security, Federal Agencies, and commercial customers. Operating successfully since 2001, we are a Woman Owned/Service Disabled Veteran Owned Small Business.  
EOE Statement Sawdey Solution Services is an Equal Opportunity Employer-Disabled-Veterans-41 CFR 60 1.4 and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status.  

This position is currently accepting applications.

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