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Title

USAT Logistics Account Manager I 

Description

PURPOSE

This is an entry level logistics position that will learn to serve and develop business logistic services for a portfolio of customer accounts. This position will also adequately respond to the customer's freight and logistics requirements.

PRINCIPAL ACCOUNTABILITIES

  • Learn to develop business with clients, accept/decline to negotiate pricing, rate competitiveness and assess service regularly.
  • Monitor and assess customer portfolio, continually strengthening relationships with existing customers, and finding and developing new customers.
  • Learn to leverage brokerage pricing techniques and tools, and market awareness and knowledge to effectively secure business while building a customer portfolio.
  • Ability & willingness to support carrier management teams as needed by the business.
  • Responsible for attaining monthly individual goals which lead to meeting or exceeding branch AOP.
 
Position Requirements

Qualifications and Education Requirements

  • 2 – 4 year degree in Business Management, Logistics, or customer service experience required.
  • Advanced communication (written and verbal), organizational, and problem solving skills

Preferred Skills

  • Excellent interpersonal skills
  • Ability to deliver exceptional service through positive engagement and patience.
  • Ability to work in a team environment to continuously improve results.
  • Ability to promote a culture of trust and safety.

Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

  • Remain in a stationary position for extended periods of time.
  • Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
  • Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
  • Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
  • Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
  • Travel domestically as necessary.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

 
Full-Time/Part-Time Full-Time  
Reports To USAT Logistics Customer Experience Manager  
Open Date 2/6/2020  
Location Puyallup - Sales (non-logistics)  
About the Organization
USA Truck is driven to be a premier North American transportation solutions
provider that improves the lives of team members, customers, industry partners,
and our communities. We promote a culture of trust in a safe, fun,
and friendly environment where people grow and thrive.
 
EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.
 

This position is currently accepting applications.

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