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Family Case Coordinator- Philadelphia County  

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Provides intensive case management and crisis intervention services to children and families affected by substance abuse as per CAPTA (Child Abuse Prevention Treatment ACT) legislation.

  • Provide face-to-face contact with families a minimum of 3 times per month for three months
  • Provide telephone contact and correspondence as needed
  • Assess clients who are referred, identify strengths and needs, develop goal-directed service plans, maintain appropriate documentation including progress notes, outcomes, service log and data base.

Examples of tasks related to this work include:

o Develop a plan to keep client connected to recovery efforts

o Develop a relapse prevention plan

o Link mother to mentoring program and other community-based support services/groups

o Assist mother in managing family issues/family dynamics

o Participate in team meetings to discuss children’s and mother’s treatment plan

o Follow-up on treatment plan goals

o Collaborate with behavioral health treatment team members to ensure children’s mental health needs are being met

o Collaborate with schools and other educational institutions in monitoring progress of children

o Keep mothers engaged in the process of enhancing parenting skills

o Act as liaison between child welfare agency, treatment program and other related service providers to coordinate services

o Make linkage to needed services

  • Work proficiently with electronic data entry system
  • Provide support to family in interfacing with child and family serving systems
  • Recommend families for discharge according to developed criteria
  • Flexible schedule to include weeknights and weekends
  • Participates in ongoing in-service training programs, including weekly clinical supervision
  • Participates in weekly individual supervision
  • Maintains confidentiality of workplace information according to the policies and procedures of the institution.
  • Performs other duties as assigned by the Supervisor
Position Requirements

BSW, MSW preferred. One to three year’s experience in human services, including familiarity with substance abuse treatment, mental health treatment and child-serving systems.

Knowledge and skills in the following areas: counseling of individuals and families in the areas of HIV and addiction; group process and facilitation; crisis intervention; family-centered care model; trauma informed care; maternal and child health; child development (infants and toddlers) and parenting; mental health issues; community resources

  • Ability to manage multiple responsibilities in a timely fashion
  • Ability to document clients progress, both written and oral
  • Ability to work with various staff levels as a co-worker
  • Ability to negotiate systems and advocate for clients
  • Knowledge of community resources and ability to link clients and coordinate services
  • Knowledge and practice of confidentiality and issues of diversity
  • Ability to prioritize and work independently as well as cooperatively
  • Ability to establish professional limit setting

Full time position, typical hours are Monday through Friday 8:30 am to 4:30 pm, with nights and weekends as needed.


This position is currently accepting applications.

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