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Seasonal Guest Relations Associate - Admissions Desk 

Location Museum of Life and Science  
About the Organization The Museum of Life and Science is one of North Carolina's top family destinations, located less than five miles from downtown Durham. Situated on 84-acres, our interactive science park includes a two-story science center, one of the largest butterfly conservatories on the East Coast and beautifully landscaped outdoor exhibits which are safe havens for rescued black bears, lemurs, and endangered red wolves. Other popular attractions include over 60 species of live animals, Dinosaur Trail, Ellerbe Creek Railway, and Hideaway Woods. Our mission is to create a place of lifelong learning where people, from young child to senior citizen, embrace science as a way of knowing about themselves, their community, and their world.  
Full-Time/Part-Time Seasonal  
Exempt/Non-Exempt Non-Exempt  

Interested in education, sciences, environmental studies or related fields and looking for part-time work? Work in one of the top science centers in the country with 84 acres of indoor and outdoor exhibit space that includes homes for butterflies, bears, wolves and lemurs - right here in Durham. Bring your outstanding customer service skills and enthusiasm for science or education to our Guest Relations team where we deliver top-notch service and inquiry-based learning experiences to our Museum visitors.

A successful candidate has a keen interest in working with the public, works quickly, efficiently and enthusiastically in a high-volume environment, and demonstrates flexibility for optimal learning and team support. The seasonal position lasts from March through August.


  • Welcome visitors and provide them with information concerning prices, daily programs, exhibits and events to help facilitate a great experience and foster repeat visits
  • Sell admission, memberships and train tickets
  • Be proactive in growing the membership base by providing information about the benefits and value of membership, completing membership sales, and processing member data
  • Act as Concierge assisting guests with questions or directions, welcoming and assisting birthday party hosts and guests and facilitating their food and beverage storage
  • Participate in cross-training program for other Guest Relations roles including train station ticket sales, ranger, reservations and group check-in and parking
  • Perform regular checks to ensure a clean, welcoming, friendly environment for guests
  • Manage daily monetary transactions and accurately complete closed drawer reconciliation
  • Other indoor and outdoor duties as needed
Position Requirements

Qualified candidates will have:

  • Keen observation skills and desire to be proactive about visitor needs and guest environment
  • Attention to detail for accurate processing of admission, membership and ticket sales while maintaining a high standard of service
  • Strong interest in engaging children and adults of all ages through curiosity, discovery and inquiry-based learning
  • Enthusiastic and engaging attitude
  • Ability to respond appropriately to emergencies with provided training
  • Able to work a flexible schedule including Saturday and Sunday plus occasional evenings
  • Physically able to be on one’s feet for up to 8 hours and travel distances of up to one mile on variable terrain
  • Valid US driver’s license
  • Able to lift up to 30 lbs.
  • Cash handling and sales experience is a plus
  • Conversational Spanish is desirable
Shift Days  
Pay Range  
EOE Statement The Museum is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Guest Services  

This position is currently not accepting applications.

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