Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all Tribal, Federal, State, and Local applicable laws.
Responsible for the scheduling, evaluating and training of the Associates, ensuring staff's compliance with all guest service standards.
Responsible for liquor control and ordering for venue.
Ensure venue operations are run in a smooth, efficient manner to ensure guests satisfaction.
Review and approve all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Associates in a fair and equitable manner.
Maximize cost effectiveness within the department by ensuring compliance with established budget, labor and revenue benchmarks.
Responsible for listening to, evaluating and assuring control of guest grievances and settling them without delay.
Provide input to Vice President of Food and Beverage concerning operational deficiencies and areas in need of attention.Participate in the development of new menu items, daily special, and promotions, taking under consideration venue budget, perceived food cost, and guest satisfaction.
Knowledge of company internal controls, policies and procedures.
Responsible for maintaining all kitchen equipment and the appearance of the venue in accordance with Mille Lacs Corporate Ventures' standards.
Responsible for maintaining open communication throughout the venue, through monthly staff meetings, weekly supervisory meeting, and daily pre-shift meetings.
Any and all other duties as assigned.
Six (6) years progressive related Food & Beverage Operations experience, with five (5) years of Supervisory/Managerial experience required and/or an equivalent combination of education and experience, preferably in the hospitality industry with emphasis on Food & Beverage.
Two (2) years alcohol service experience with one (1) year of Supervisory experience in a venue that serves alcohol required.
Serv-Safe Certification and Alcohol Awareness Certification (CARE) preferred. Certification is required within one (1) year of placement.