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Title

Member Service Advocate - Full-time - Oregon City 

Description

If you are passionate about making a difference in people's lives, you can build your career in helping families achieve their goals and helping people dream.

The Member Service Advocate at Clackamas Federal Credit Union is a dynamic position that will provide a world-class service experience for our loyal members by providing a variety of member-focused solutions and transactions (i.e. deposits, withdrawals, check cashing, loan payments, account transfers, fraud reports, account inquiries, account maintenance).

Clackamas believes that each employee makes a significant contribution to the success of our Mission, Vision, Values and service standards.

Learn more about working at Clackamas here: http://bit.ly/clackamas-youtube

Essential Functions

  • Embrace and embody the Clackamas Experience including our Mission and Vision Statements, Core Values, and the PACT service standards.
  • Process member requests ensuring professionalism, accuracy, and complete satisfaction.
  • Verify transactions; examine documents for endorsement, negotiability, and potential red flags, to ensure compliance.
  • Process fraud paperwork requirements with the member and forward to the Risk department.
  • Using account resources, refer or cross-sell member-focused products and services.
  • Proactively and thoughtfully contribute to branch and member growth.

Competencies and Job Abilities

Accountability Collaboration / Teamwork

Follow Up / Responsiveness Member Focus

Professionalism

 
Position Requirements

Required Education and Experience

A high school education or GED. Six months of similar or related experience.

Work Operation Hours

8:45 AM – 5:45 PM Monday thru Friday, with alternating Saturdays (required) from 8:15 AM – 1:15 PM

If you are ready to partner with an organization that puts people before profits and has been supporting Clackamas County for over 60 years then apply now! Your new career awaits.

Benefits That Make a Difference

Medical, Prescription, Dental, and Vision Coverage

Including chiropractic, acupuncture, nutritional counseling, and telehealth

Short and Long Term Disability Coverage

Generous employer match 401(k)

Lifelong learning and training opportunities and reimbursement

Employee Assistance Program

Including confidential counseling, work-life solutions, financial information, and other resources

 
Position INACTIVE_Member Service Advocate (Teller)  
Full-Time/Part-Time Full-Time  
Location Oregon City Branch  
Hourly Rate Range $14.75/hour - $16.00/hour  
Open Date 1/31/2020  
Close Date 2/24/2020  
Req Number BRA-20-00003  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://EMBOLDCreditUnion.appone.com




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