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Membership Associate 

About the Organization Service Employees International Union-United Healthcare Workers West (SEIU-UHW) is one of the largest unions of hospital workers in the western United States, with more than 100,000 members.

Our members are frontline caregivers, including respiratory care practitioners, dietary, environmental services and nursing staff who keep Californians healthy.

We live and work throughout California: from the Bay Area to Sacramento and Los Angeles to the Central Valley.

Our union of healthcare workers is driven to improve the healthcare system. Our mission is to provide quality care for all patients, expand access to excellent, affordable healthcare for all Californians and improve living standards for all workers.

The majority of SEIU-UHW members work in the state's largest private sector health systems' hospitals and clinics, including Kaiser Permanente, Dignity Health, Sutter Health, Tenet, Prime and Daughters of Charity.  

Location: Remote to Start due to COVID-19 Pandemic.  Will be located in Oakland, CA

Position Summary:

SEIU-UHW is seeking an administrative worker in our Membership Department.  The department is charged with maintenance of the union’s membership database, processing of member dues payments, and all related functions


Responsibilities of the Position                             

  • Entering new members into database and maintaining accuracy of all membership data
  • Posting dues payments to member database records; FORMATTING AND IMPORTING FILES (Excel and text) to Access
  • Contacting employers to obtain information and resolve problems
  • Answering member and staff inquiries
  • Researching, calculating and issuing dues refunds
Position Requirements


  • Proficient in Word, Excel, Access, and Outlook
  • Spanish bilingual a plus
  • Operation of a ten key by touch
  • Adept with numbers, including calculation of percentages
  • Attentive to detail with high degree of accuracy
  • Able to compose correspondence in language and form appropriate to the business world
  • Significant member service experience, including problem resolution
  • Comfortable taking instructions from more than one person
  • Challenged by large and complex environment requiring patience and a sense of humor
Location Oakland  
Full-Time/Part-Time Full-Time  
Salary This position is covered by a collective bargaining agreement between UHW and OPEIU Locals 3 & 29. Starting hourly wage is $24.40 for a 40-hour week and excellent benefits for employee and dependents.  
Exempt/Non-Exempt Non-Exempt  
EOE Statement SEIU-UHW is an affirmative action employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability.  

This position is currently accepting applications.

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