Share Email Opening Title Tax Status Researcher I  About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. LERETA is an industry leader with an enormous focus on technology, innovation, and commitment to service excellence.   Open Date 2/18/2020   Position Tax Status Researcher I   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Category Tax&Flood   Location Dallas   Req Number TAX-20-00026   Description The Tax Status Researcher I researches the payment status for customers' escrow and non-escrow loan portfolios as well as the procurement of delinquent tax amounts, fees and penalties to cure delinquencies. Researcher Analyzes existing tax parcels and compares to agency information to confirm and validate the accuracy of the tax parcels and jurisdictions associated with the property Researches a high-volume of complex issues typically requiring advanced knowledge of customer business rules and LERETA's requirements Reviews agency websites, makes/receives phone calls or utilizes internal tax reports to research tax status and to identify delinquent taxes Identifies imminent loss situations and escalates to management promptly Investigates and reports property value and/or property exemption discrepancies Manages new orders and pending queue items in accordance with LERETA's Standard Operating Procedures (SOPs), established performance metrics and the customer's Service Level Agreements (SLA's) Processing Prepares supporting documentation and requests approval for penalty checks and fees if research determines that LERETA is liable for delinquencies Enters pay status and/or delinquent tax amounts into the system for reporting to the customer Downloads and uploads files to systems or vendors via approved methods and procedures Data Entry Transfers data obtained via phone, fax or e-mail to the LERETA servicing system in order to accurately disseminate information to the customer Enters data received from tax collectors into the database Productivity Tracks and maintains daily production / workflow and accuracy expectations data in order to submit a status report to management on a daily basis   Position Requirements High School Diploma or Equivalent Basic Microsoft® Office Excel, Outlook, PowerPoint and Word skills Must be able to type 35+ wpm (minimum) Must be able to use 10-key by touch   EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://LERETALLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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