The Professional Services Consultant is responsible for working with clients who have recently purchased Ascentis products - specifically Payroll and Workforce Management. Our Consultants focus on delivering consulting services during the entire implementation process. Consulting duties consist of gathering business requirements, designing holistic solutions, configuring applications, testing solutions, educating clients, and helping drive user adoption. Our consultants wear many hats, but their role is vital to getting Ascentis users started on a path to success. The client’s leadership and broader user community should walk away from the implementation with positive expectations for this solution and have a solid foundation to a long-term relationship with Ascentis. Centered around our cultural norms, you will deliver an unsurpassed and personalized client experience.
What is a day in the life of a Consultant?
Our Consultant’s workday is predictably unpredictable. Nearly every day will include multiple meetings with clients in your portfolio as you lead them through the different stages of an Ascentis implementation. Flexibility is key as you will often find yourself taking on one client call focused on understanding their business needs, moving to another client call focused on planning to “go-live”, and then maneuver to another client call to deliver training. If it isn’t obvious yet, organization and the ability to balance multiple clients and varying needs is critical to this role’s success. Additional core expectations of the Professional Services Consultant include:
What are we looking for in a candidate?
This position is currently not accepting applications.
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