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Title

Data Center Tech Lead 
Description

POSITION SUMMARY: BASIC FUNCTION

The Lead Data Center Technician will possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

This position will also be responsible for the processes that maximize customer uptime in the most cost-effective way. Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. A Lead technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
  • Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
  • Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems, areas include: Electrical, Mechanical, Building Monitoring and Control
  • Tracking and trending operational characteristics
  • Provide feedback to DCO Engineering on the effectiveness of existing standards and processes
  • Works with contractors and consultants for all system expansions, corrections and upgrades
  • Work with the CF Ops Supervisor to follow and track annual budgets
  • Work with the CF Ops Supervisor relay the status of the planned maintenance program status
  • Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
  • On-call to respond to emergency situations at the data center
  • Works with the CFOps team to ensure the data center operates at maximum operational efficiency
  • Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
  • Performs other duties as assigned.
  • Regular, predictable attendance is essential for satisfactory performance.

KNOWLEDGE, SKILLS & ABILITIES

  • Firm and proven understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems
  • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
  • Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
  • Highly experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems
  • Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.
  • Able to work in a team environment.
  • Manages stress and/or fast-pace effectively.
  • Excellent communication and problem-solving skills.
  • Demonstrated expert level of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
    • Chilled Water Systems
    • Large Centrifugal Chillers
    • Cooling Towers
    • Heat Exchangers
    • Water Treatment Systems
    • VFD's and Pumps
    • HVAC equipment
    • CRAC/CRAH's
    • Humidification Systems
    • BMS and PLC Controls
    • Emergency Standby Diesel Generator Systems
    • Fuel/Oil systems,
    • 480/277 and 208/120 electrical generation and distribution
    • Static UPS Systems
    • Double Interlock Pre-Action Systems
  • Must be comfortable working in a high stress, fast paced environment with shifting priorities.
  • Must be able to work on a shift which may require nights, holidays, and some weekends.
  • Must be willing to be part of the after-hours notification and escalation protocol.

EDUCATION & EXPERIENCE

  • Bachelor of Science in Engineering degree or equivalent education and/or work experience normally obtained with 7-8 years' related experience which includes:
  • A minimum of 5 years in a mechanical/electrical position within critical facilities (preference given to data center, hospital, semi- conductor or power plant experience).
  • Four or more years as a senior level technician in a critical facility environment.
  • CPR/First Aid and NFPA70E Certification during employment.
  • Forklift Certified.
  • High School Diploma or GED required.

PHYSICAL REQUIREMENTS

  • Primarily walking, standing, and bending with some sitting.
  • Ability to communicate effectively with verbal, visual and listening skills
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.<&
 
Position Requirements  
Shift Days  
Exempt/Non-Exempt  
Position Data Center Tech Lead  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s)  
Location NTT Global Data Centers Americas, Inc., Ashburn  
About the Organization Global Data Centers is a division of NTT Ltd. and incorporates DPA, e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and other NTT Communications group Data Center divisions. Our combined global platform is one of the largest in the world, with over 140 data centers spanning more than 20 countries and regions including North America, Europe, Africa and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier-one global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our highly reliable, scalable, and customizable data centers.







NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.











All applicants for employment will be subject to pre-employment drug testing, a criminal background check and education/employment verification. Additionally, some positions require a review of driving records, credit checks, and/or successful completion of the federal governments 'Public Trust' background screening.











 
EOE Statement NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information and characteristics, marital status and registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.  

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