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Title

Shift Supervisor 

Description

SHIFT SUPERVISOR

PURPOSE.

To manage the maintenance operations of assigned shift for the purpose of maximizing vehicle uptime, controlling costs, improving shop efficiency, and workforce retention.

PRINCIPAL ACCOUNTABILITIES.

  • Deliver exceptional customer service through effective communication, accurate diagnosis, and addressing all driver team member concerns

  • Responsible for maintaining a clean and safe work environment

  • Implement and maintain maintenance processes as per company policy

  • Improve vehicle uptime through efficient repair practices

  • Effectively manage assigned shift maintenance operation in accordance with financial goals

  • Develop management and technical skills of maintenance personnel on assigned shift

  • Monitor parts and tire inventory usage by assigned shift

  • Reduce workforce turnover by improving employee relations

  • Ability to deliver exceptional service through positive engagement and patience.

  • Ability to work in a team environment to continuously improve results.

  • Able to promote a culture of trust and safety.

 
Position Requirements

Qualifications and Education Requirements.

  • High School diploma or equivalent

  • Minimum two years of experience in maintenance management and repair.

  • Must be able to perform daily tasks in extremely hot and cold environments.

Preferred Skills.

  • Knowledge of DOT standards of repairs and maintenance.

  • Knowledge of OSHA regulations regarding terminal facility.

  • Effective team building abilities

  • Good written and verbal communication skills.

SUPERVISES OTHERS.

  • This position supervise others and responsible for being results oriented, collaborative, delegate effectively and strive for harmony, ensuring team effectiveness.

WORKING CONDITIONS.

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:

  • to sit, stand, stoop, kneel and occasionally move up to 20 pounds,

  • manual dexterity to operate a computer keyboard on a daily basis,

  • stamina to sit for extended periods of time, lift or carry printed materials, and

  • possess vision sufficient to read a monitor, printed text and hand written documents,

  • be able to communicate clearly in person and over the telephone.

EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION STATEMENT.

USA-Truck, Inc., is firmly committed to equality of opportunity for all employees and applicants for employment in accordance with applicable Equal Employment Opportunity/Affirmative Action laws, directives and legislation.

This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization.

 
Full-Time/Part-Time Full-Time  
Reports To Service Manager  
Open Date 1/22/2020  
Location CarlisleTerminal  
About the Organization
USA Truck is driven to be a premier North American transportation solutions
provider that improves the lives of team members, customers, industry partners,
and our communities. We promote a culture of trust in a safe, fun,
and friendly environment where people grow and thrive.
 
EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.
 

This position is currently accepting applications.

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