|Associated Students, Inc. (ASI) provides Cal Poly students with opportunities to experience life outside of the classroom through the wide variety of programs and services offered at the Cal Poly Recreation Center, Julian A. McPhee University Union, Orfalea Family and ASI Children's Center, and Cal Poly Sports Complex. Cal Poly students and full-time staff members have the opportunity to work on campus to create quality programs and services for all students. Whether you are looking for a position that supports your academic/professional goals, need to support yourself while at Cal Poly, or are looking to develop your leadership skills, ASI offers a unique and fun work experience for all of our employees. Apply to join our team today!
Student Manager Facilities (University Union)
Definition and Purpose
Under the supervision of the Assistant Director – University Union, the student manager is responsible for managing the facility supervisor team. This position supervises a staff of 10 to 20 and works closely with the university union leadership team. This position requires effective communication with staff and participants regarding programs, services, policies, and emergency response.
In order to maximize the student manager’s personal development and ensure that their experience with ASI is broad based, incumbents will be assigned additional responsibilities beyond their specific program or staff area.
ASI is committed to supporting the aspirations of the University Learning Objectives. Our employees are expected to make reasoned decisions based on ethics, respect for diversity, and an awareness of issues of sustainability. Additionally, they will work productively as individuals and in groups while communicating effectively.
Educational Requirements and Qualifying Experience
- Must be a currently enrolled student at Cal Poly with a minimum of 6 units. All ASI student staff must have a minimum cumulative GPA of 2.0 at Cal Poly. Graduate students must carry 4 units/3.0 cumulative GPA at Cal Poly.
- Exhibit a developed sense of critical thinking, conflict management and problem solving skills.
- Ability to efficiently manage multiple tasks simultaneously.
- Ability to stay focused while working in a high-volume, fast-pace environment.
- Ability to be flexible and adapt to change.
- Ability to work cooperatively with others or independently, as the situation requires.
- Ability to work with diverse populations and those with special limitations or needs.
- Ability to empathize and connect with others in an appropriate manner.
- Ability to handle confidential information according to ASI policies and procedures.
- Excellent oral and written communication skills.
- Confidence to take risks and explore new ideas.
- Display a high level of attention to detail.
- Experience in developing and conducting assessments, reporting and analyzing results.
- Confidence to supervise peers.
- Knowledge of Windows based computer systems (Microsoft Office).
- Awareness of safety and risk-management procedures.
- Supervise, schedule and manage daily operations for staff of 10 to 20 student employees.
- Assist in developing and conducting annual performance evaluations.
- Train employees in essential duties, customer service and risk management.
- Initiate and/or manage staff coaching, discipline and feedback for staff area.
- Participate in leadership development training with immediate supervisor and student manager leadership team.
- Complete weekly administrative duties, including but not limited to service requests, developing agendas and conducting regular staff meetings.
Essential Duties and Responsibilities
- Abide by and enforce all ASI and campus security regulations regarding confidential and private information.
- Effectively manage applicable internal and external communication outlets.
- Ensure all area manuals, procedures and resources are accurate and easily available to staff.
- Display awareness of all ASI and staff area policies; enforce policies as necessary.
- Maintain the integrity of the ASI philosophy and brand.
- Produce regular reports, reviews, and assessments of staff area.
- Exhibit punctuality and dependability by maintaining a consistent work schedule.
- Serve as an information source of Recreational Sports and ASI programs and services.
- Maintain professionalism in the workplace including but not limited to attire, behavior, and language.
- Maintain familiarity with emergency response protocol.
- Attend all meetings, workshops, and retreats.
- Provide quality customer service to all staff and customers.
- Maintain a positive work environment through interaction with staff, peers and superiors.
- Demonstrate understanding of effective and efficient resource management.
- Demonstrate understanding and competency of specific technological resources used by staff area.
- Ability to obtain First Aid and CPR/AED certification from approved agency upon hire.
- Coordinate one PESA training annually.
- Attend all required PESA trainings.
- Manage the UU’s first aid kit inventory.
- Schedule and coordinate mail run.
- Organize Facility Supervisor work station.
- Monitor electronic communication log.
- Maintain employee data within the scheduling software.
- Monitor electronic lost and found system.
- Support the student manager leadership team by serving on selected committees.
Other Duties and Responsibilities
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
- Other duties as assigned.
Period of Employment
If hired, student managers must commit to a minimum of 9 weeks of employment over summer quarter.
Employment with this organization is of an "at will" nature, which means that the employee may resign at any time and ASI may discharge the employee at any time with or without cause.
Compensation and Hours
Pay Rate: $15.00 per hour; maximum 20 hours per week while attending academic classes. Maximum 35 hours per week when not attending academic classes.
The Associated Students, Inc. is an Equal Opportunity Employer.
Date revised: 1/1/2020
This position requires standing, walking, bending over, lifting up to 50 pounds, repetitive use of and repetitive use of legs
Environmental factors include: Inside, Outside, Working with Others and Working Around Others