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Room Attendant Lead 

Category Hotel and Retail  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


  • Guides, supports and supervises Room Attendants in the proper execution of their daily responsibilities.

  • Coordinates maintenance work orders in regard to replacement or repair of furnishings in Guestrooms, and ensures completion of project.

  • Routinely inspects Guestrooms, identifying cleaning needs, potential safety hazards, problems or repair needs, and delegating work to the appropriate person(s).

  • Inspect for adequate supply of linens, cleaning chemicals and amenity inventories, re-ordering and re-stocking when necessary.

  • Responsible for complying with all Hotel inspection processes.

  • Responsible for MSDS books updated, training, and compliance with all safety regulations.

  • Follows all policy and procedures with regards to handling lost and found items.

  • Report room damage to management immediately.

  • Maintains adequate staffing levels in the Housekeeping Department, by training, Associates, as needed.

  • Prepares various daily, weekly and monthly reports, offering suggestions and recommendations, where appropriate, to improve productivity and cost-efficiency.

  • Consistently motivates Housekeeping Team to maximize productivity and keep morale levels high.

  • Notifies Supervisor of incidents or conflicts that affect normal business operation or Guest services.

  • Ensures compliance with energy conservation and job safety regulations.

  • Responsible for maintaining a consistent and regular attendance record.

  • All other duties as assigned.

Position Requirements


  • High School Diploma or General Education Degree (GED) or pass the Basic Skills Assessment.

  • Six (6) months Housekeeping experience required.

  • Or, successful completion of a related company approved development placement program.

Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Position Hotel Room Attendant Lead  
Division Grand Casino Hinckley  
Close Date 2/7/2020  

This position is currently not accepting applications.

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