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Graduate Student Application Program Specialist 

Category Professional Services  

The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE) and the NBCC Foundation (NBCC-F).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards, and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high-quality professional development resources for counselors.


The Certification Services Department is responsible for upholding the standards that define and advance the professional identity of counselors by providing and maintaining nationally recognized certifications for the counseling profession. The department also provides access to the NCC certification to thousands of graduate students each year so that identification with NBCC and the NCC can begin before counseling students graduate. The department enforces policies relevant to certification and helps certificants continue to meet the required certification standards and offers multiple status options to meet the needs of the growing population of NCCs.

Essential Duties and Responsibilities:

The GSA Program Specialist will work directly with the University & Certification Liaison to facilitate the NCC Application for participating university graduate students. The GSA Program Specialist will communicate directly with campus coordinators at participating universities as well as with student applicants. The GSA Program Specialist will be expected to work independently as well as part of the Certification Services team. The GSA Program Specialist will also be involved in the development and updating of all faculty and student resources. Additionally, the GSA Program Specialist will assist the University & Certification Liaison with all necessary functions during each certification cycle. Proficiency in all Microsoft Office suite products is crucial to this position.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Assists in acting as a liaison to campus coordinators regarding applications and curriculum coursework review.

  1. Assists with follow up to inquiries from faculty and students.

  1. Assists reviewers with NBCC certifications - primarily Graduate Student Application options.

  1. Assists with tasks involved with exam administration

  1. Assists with the development, review, and updating all faculty and student web pages and resources

  1. Maintains all databases needed for participating universities, graduate student applications, special examination accommodations, and certification cycles, other application and examination specific to the GSA program.

  1. Other duties as assigned.
Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High School diploma or equivalent required
  • Bachelor’s degree preferred
  • Knowledge of the counseling profession or higher education preferred
  • Previous experience in accreditation and/or compliance preferred
  • Excellent verbal and written communication skills required
  • Strong organizational skills required

Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Graduate Student Application Program Specialist  
Close Date 2/24/2020  
Exempt/Non-Exempt Non-Exempt  
Req Number PRO-20-00001  
Open Date 1/16/2020  
Location National Board for Certified Counselors  
About the Organization
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently not accepting applications.

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