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Group Event Sales Manager 

About the Organization Basecamp Hospitality is a collaboration between independent, privately owned award-winning park, resort, retail, and event management companies based in Red Bluff, California. Since 1975, the companies under Basecamp Hospitality brand have been providing our superior level of service and commitment as concessionaires to our partners in local, state, and national agencies in Arizona, California, Oregon, Utah, and Wyoming.

We are committed to exceeding the expectations of these partners, as well as our day-to-day clients and guests. We are proud to have achieved and will continue to maintain, our position as the premier provider of comprehensive recreational, retail, hospitality and event management services in the western United States.  


  • Overall responsibility for creative, technical and logistical aspects of group events including, but not limited to, tours of the facility, contacting and organizing outside vendors, and coordinating menus with catering team and Chef
  • Responds to venue rental inquiries via phone and email
  • Participates in inbound and outbound sales and marketing campaigns, including but not limited to trade shows and site visits
  • Attends industry networking events and continuing education seminars
  • Presents venue and amenities in a favorable manner while adjusting sales presentation delivery to suit specific audiences
  • Works closely with a broad range of individuals, organizations, and personalities to identify, understand, and meet their event goals through services and facilities
  • Works with the occasional outside vendor to ensure objectives, standards, and safety are in line with venue requirements
  • Assists group leaders with planning by helping to coordinate catering and meal arrangements, dietary restrictions, meeting hall sets, rooming lists, answering general park questions, and offering upsells and recommendations as appropriate
  • Coordinates with Executive Chef regarding all aspects of event catering requirements. Executive Chef will have final approval of all menus.
  • Coordinates with Operations Supervisor on event staffing levels and timelines
  • Closely communicates with the client throughout event planning and during the event; conducts an exit survey and seeks social media recommendation
  • Execution of all tasks in a timely manner, including invoicing of clients, communication with clients and team, as well as post-event follows up
  • Provides event staff with clear objectives and directions, empowering them to exceed guests expectations whenever possible
  • Supports staff and remains flexible and willing to help any department needed
  • Cross-trained with Wedding Venue Coordinator and assists as needed
  • Coordinates in-house and holiday events, as well as seasonal decorating
  • Notifies management immediately anytime a guest is not 100% satisfied with their experience
  • Ensure operations align with health and safety regulations and crowd management

Be a willing member of Basecamp Hospitality, dba Silver Falls Recreation Company performing all duties and functions as assigned to the best of his/her ability.


The Event Coordinator will use various office tools and equipment on a daily basis. No open toe sandals or flip-flops will be allowed on the job. The Event Coordinator will be knowledgeable in the safety practices and standards set by the Company, relative to the work environment he/she operates in. He/she will also make it a duty to assure that all co-workers are working with those same safety practices and standards.


Physical requirements: O-Occasional (1-33%), F-Frequent (35-66%), C-Continuous (67-100%)

1) Standing-C 6) Pushing-O 11) Kneeling-O 16) Hearing-C

2) Walking-C 7) Pulling-O 12) Crouching-O 17) Seeing-C

3) Sitting-O 8) Climbing-O 13) Reaching-O 18) Depth Percep-O 4) Lifting– O - F 50# max 9) Balancing-O 15) Handling-C 19) Color Vision-O

5) Carrying- O - F 50# max 10) Stooping-O 16) Speaking-C


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

    Position Requirements



    • Enthusiasm for our beautiful wooded location in Silver Falls State Park and eagerness to share that with others
    • Passionate about making sure guests have a positive experience
    • Meet and exceed sales projections set by GM and Director of Sales
    • Excellent organizational skills and an eye for details
    • Possess strong leadership skills with the ability to give clear, positive direction and keep staff motivated when working in a team environment
    • Excellent verbal and written communication and presentation skills
    • Computer proficient with experience using Excel, Word, PowerPoint, and Outlook
    • Self-starter with the ability to adapt to changing priorities
    • Ability to work in a fast-paced setting without compromising quality results
    • Ability to maintain a positive, polished, and professional image
    • Works well under pressure and resolves challenges while calm and professional
    • Ability to connect and communicate well with a diverse range of guests and group leaders
    • Possess valid Driver’s License with clean 3-year history and no DUI convictions in the past 5 years.
    • Reliable transportation
    • Willing and able to work varying shifts, weekends, evenings, holidays, and overtime during peak season when needed. Occasional travel may be required.
    • Food Handlers and OLCC permits required within 45 days of hire


    • Experience with planning, coordinating, staging, and evaluating events
    • Experience with reservations and/or catering programs such as Caterease and RMS

      Full-Time/Part-Time Full-Time  
      Status Regular, Full Time, Non-Exempt  
      Compensation $18.00 Per Hour plus sales incentive and gratuities  
      Position Event Sales Coordinator  
      Location Silver Falls Recreation Company  
      EOE Statement Basecamp Hospitality, dba Urban Park Concessionaires, California Guest Services, In., and Quagga Inspection Services, LLC, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.  

      This position is currently not accepting applications.

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