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Title

Data Center Technician  

Description

POSITION SUMMARY: BASIC FUNCTION

The Data Center Facility Operations (DCFO) Technician provides basic support functions for the operations and maintenance activities on the data center electrical, mechanical, control, and fire life safety systems.

The DCFO Technician is responsible for understanding and following the processes governing the performance of work in the data center facility environment, including all applicable safety and operational work procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Performs building rounds and inspections
  • Monitors Building Management Systems
  • Responds to abnormal facility conditions, incidents and emergencies using established operating procedures
  • Performs and assists in the performance of site operations and maintenance procedures
  • Creates and updates work orders
  • Researches and orders required tools, materials and consumables
  • Writes technical procedures for maintenance and repairs
  • Escorts and supervises external vendors and contractors
  • Assists in the creation of new work procedures in areas of expertise
  • Provides feedback on the effectiveness of existing processes and procedures
  • Performs Service Operations as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
  • Pursues qualification for higher level technical certifications
  • Performs other duties as assigned
  • Regular, predictable attendance is essential to satisfactory performance

KNOWLEDGE, SKILLS & ABILITIES

  • Possess an understanding of one or more of the mechanical, electrical, control and fire life safety systems of the type used in a data center environment including, but not limited to the following: electrical distribution, mechanical and electrical controls, diesel generators, backup power systems, HVAC systems, fire detection and suppression systems.
  • Working knowledge of industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
  • Demonstrated hands-on experience installing, maintaining, and/or troubleshooting industrial systems such as:
    • Chilled water systems
    • Centrifugal chillers
    • Cooling towers
    • Indirect air exchange heat wheel systems
    • Heat exchangers
    • Water Treatment Systems
    • VFD's and pumps
    • HVAC equipment
    • Air handlers
    • Humidification systems
    • Water heaters
    • Water/Air filters
    • BMS and PLC Controls
    • Diesel generators
    • Fuel/oil systems
    • Medium and low voltage electrical distribution
    • Grounding and lightning protection systems
    • UPS systems
    • Fire detection and suppression systems
  • Good communication skills, both written and oral
  • Ability to communicate effectively with customers and internal staff, and work collaboratively in a team environment
  • Ability to learn quickly and address issues as they arise
  • Ability to operate in a rigorous process-driven environment
  • Ability to coordinate and communicate with outside vendors and contractors
  • Ability to logically analyze and solve problems
  • Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
  • Ability to operate test and measurement tools, such as a multi-meter or flowmeter
  • Familiarity with MS Office Suite (Word, Excel, PowerPoint)
  • Possess critical thinking and complex problem solving skills

EDUCATION & EXPERIENCE

  • High School Diploma required
  • Associate's Degree or equivalent education and/or work experience and a minimum of 2 years in an industrial mechanical/electrical position
  • Data center or other critical facility environment work experience is desired
  • Possession of CPR/First Aid/AED and NFPA70E certification or the ability to obtain after hire
  • Possession of an OSHA approved forklift certification or the ability to obtain one after hire

PHYSICAL REQUIREMENTS

  • Primarily walking, standing, and bending with some sitting
  • Close visual work on a computer terminal
  • Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments
  • Able to lift and carry heavy equipment, up to 50 pounds
  • Ability to climb ladders and work on raised platform

WORK CONDITIONS

  • Data Center environment with varying temperatures and loud noises
  • Potential extensive daily usage of workstation or computer
  • Must work on-site; no telecommuting permitted

SPECIAL REQUIREMENTS

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Position Requirements  
Shift Days  
Exempt/Non-Exempt  
Position Data Center Technician  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s)  
Location RagingWire Data Centers, Hillsboro  
About the Organization Global Data Centers is a division of NTT Ltd. and incorporates DPA, e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and other NTT Communications group Data Center divisions. Our combined global platform is one of the largest in the world, with over 140 data centers spanning more than 20 countries and regions including North America, Europe, Africa and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier-one global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our highly reliable, scalable, and customizable data centers.





NTT Global Data Centers is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.









All applicants for employment will be subject to pre-employment drug testing, a criminal background check and education/employment verification. Additionally, some positions require a review of driving records, credit checks, and/or successful completion of the federal governments 'Public Trust' background screening.









 
EOE Statement NTT Global Data Centers is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information and characteristics, marital status and registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.  

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