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Title

Translation/Bilingual Project Manager 1 (BSD) 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
About the Organization MultiLingual Solutions, Inc. (MLS) is a comprehensive foreign language services firm that provides full-spectrum linguistic, analytical, and training support to U.S. Government and private sector customers. With services in over 100 languages and resources in more than 60 countries, MLS specializes in mobilizing the linguistic, technical, and management personnel needed to meet critical communications and operational objectives.

Since our founding in 2001, MLS has become the partner of choice for government and business leaders seeking high quality, innovative solutions. Our global network of linguistic and technical professionals bring extensive subject matter expertise in an array of fields such as military and security, science and technology, cyber, health, law, marketing and advertising, HR, education, manufacturing, and finance.

MLS services include:

• Placement of Professional Linguists, Analysts, and Instructors Across the US and Overseas
• Document Translation and Audio Transcription
• Onsite and Remote Interpretation
• Customized Foreign Language and Cultural Instruction
• Curriculum and Materials Development
• Website Localization
• Multilingual Software and Web-based Products
• Graphic Design and Desktop Publishing
• Voiceovers and Subtitling
• Language Needs Assessment and Cultural Consulting
 
Category Management  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Location Rockville, MD  
Open Date 1/14/2020  
Reports to  
Description

POSITION SUMMARY:

The Linguist Project Manager I is responsible for the accurate production of high-quality deliverables per customer specification and company SOP’s and provides support to other Team members as required.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

  • Manage small to medium translation and interpretation projects, from planning, implementation, budget and profitability, project documentation, client communication, etc. in a fast-paced environment;
  • Liaise with sales staff to clarify project parameters;

• Deliver high-quality products and services on time and on budget;

  • Meet revenue and profit margin goals;
  • Perform project risk analysis and take risk mitigation actions;

• Effectively utilize and allocate qualified project resources (people, tools, hardware, software, etc.);

• Perform resource identification, recruiting, onboarding and negotiate competitive rates to maximize

profitability and project completion speed;

• Select the right team of language professionals for the job and ensure they are fully prepared for

the assignment; monitoring and taking responsibility over language professionals’ performance;

• Understand each client’s needs, effectively gather client requirements and provide quotes in a timely

manner;

• Set and manage client expectations; frequently exceeding client expectations;

• Ensure exceptional client satisfaction throughout engagement by focusing on quality, consistency and

feedback;

  • Take a proactive role in learning about clients’ industry and business needs and company culture, and educating the project team;
  • Maintain a highly professional relationship with client, provide regular reporting on project status;
  • Gather information to forecast upcoming work on various accounts;
  • Take overall responsibility for sustainment and growth of assigned client;
  • Support team members as necessary to perform and complete daily project tasks;
  • Recommend process improvements to have a positive impact on profitability and/or quality;
  • Assist with proposal and sales activities;
  • Provide support and training to junior staff;
  • Ensure compliance with all customer and corporate guidelines and SOP’s;

• Maintain division systems with accurate, complete and timely information;

  • Responsible for personal professional development growth developing capabilities and competencies; demonstrating rapid learning and becoming measurably more autonomous as experience is gained;
  • Performs additional duties as assigned;

ESSENTIAL SKILLS AND EXPERIENCE:

  • Excellent communication skills (both written and verbal) in English
  • Fluency in a language other than English, preferred
  • Bachelor’s Degree (preferably in linguistic/translation related studies) or its equivalent years of experience
  • Minimum of 1 year of corporate project management experience in the language services industry
  • Proficiency in a CAT tool (Trados or Memo!)
  • Excellent Microsoft Office (Word, Excel, Outlook) skills
  • Ability to work independently as well as thrive in a diverse team-driven environment
  • Proven analytical and organizational skills to complete goals/projects on time delivering high quality results
  • Ability to multi-task as well as being strategic, creative and innovative
  • Ability to resolve customer service and production issues in a professional and efficient manner
  • Quality focused and detail oriented

WORK ENVIRONMENT:

  • Work is generally performed in an office setting
  • Ability to work extended hours during busy periods based on business needs
  • A low amount of travel away from the office may be required
  • Must be able to perform in a high operational tempo, multi-sensory environment

 
Position Requirements
  • Excellent communication skills (both written and verbal) in English
  • Fluency in a language other than English, preferred
  • Bachelor’s Degree (preferably in linguistic/translation related studies) or its equivalent years of experience
  • Minimum of 1 year of corporate project management experience in the language services industry
  • Proficiency in a CAT tool
  • Excellent Microsoft Office (Word, Excel, Outlook) skills
  • Ability to work independently as well as thrive in a diverse team-driven environment
  • Proven analytical and organizational skills to complete goals/projects on time delivering high quality results
  • Ability to multi-task as well as being strategic, creative and innovative
  • Ability to resolve customer service and production issues in a professional and efficient manner
  • Quality focused and detail oriented
 
Clearance Level  

This position is currently accepting applications.

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