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IT Support Technician 

About the Organization VSolvit (pronounced: "We.Solve.it") is an award-winning SBA certified 8(a)/Small Disadvantaged Business and 8(m)/Economically Disadvantaged Woman owned, technology services provider that specializes in business intelligence (BI) systems, data warehousing, geographic information systems (GIS), custom application development, health analytics, project/program management, and hosting and cloud services. VSolvit serves clients such as the Department of Defense (DOD), the U.S. Department of Agriculture (USDA), the Department of Housing and Urban Development (HUD), and the Bill & Melinda Gates Foundation. Our custom technology solutions for federal and health industry clients and partners have won awards for innovation, been launched from the U.S. White House, and are being used to solve complex problems ranging from improving national security to optimizing vaccine supply chains and breast cancer screening and treatment programs.





These successes are but a reflection of overall team strength and supportive partnerships. Our company fosters innovation which makes it a great place for entrepreneurs and hard workers to be grown. We offer Medical, Dental, and Vision Insurance, as well as 401K Retirement Plan options, Profit Sharing, Tuition Reimbursement, and other benefits for our full time employees. Our goal is to grow together and enjoy the work that we do as a team.





 
Description

VSolvit is looking for an entry-level Information Systems Support Technician to support an NSWC Corona Contract. A strong background with PC components is essential. The ideal candidate will be responsible for installing, maintaining, improving, testing and troubleshooting data processing and data distribution systems. This process involves integrating legacy peripherals with latest technology hardware. Candidate will troubleshoot connectivity issues while onboard ships during installations and while providing mission support at NSWC Corona or one of the various remote facilities we support. The selected candidate will provide help desk support for data analysis enclaves utilizing Window Server Environments. The majority of tasking will be provided with training due to proprietary systems. Candidate will at times be required to make decisions on the fly in order to guarantee mission success.

  • Perform daily duties by providing engineering technical support, help desk functions, network connectivity checks
  • Inventory and catalog hardware and software for all IT Telecommunications systems during the design, development, integration, and installation phases
  • Build or prepare computer systems for deployment
  • Perform data cataloguing and transfer across various network domains
  • Provide technical support for software maintenance or use
  • Monitor computer system performance to ensure proper operation
  • Read documents to gather technical information
  • Collaborate with others to resolve information technology issues
  • Resolve computer software problems
  • Install and maintain computer hardware and software
  • Test software performance
  • Test computer hardware performance
  • Document operational activities
  • Create electronic data backup to prevent loss of information
  • Implement security measures for computer or information systems
  • Analyze security of systems, network, or data
  • Resolve computer network problems
  • Document network-related activities or tasks
  • Configure computer networks
  • Provide technical support for computer network issues
  • Troubleshoot issues with computer applications or systems
  • Test computer system operations to ensure proper functioning
  • Monitor the performance of computer networks
  • Analyze data to identify or resolve operational problems
  • Test computer hardware and software performance
  • Update knowledge about emerging industry or technology trends
  • Conduct research to gain information about products or processes
 
Position Requirements

Basic Qualifications:

  • COMPTIA Security +
  • Operating System Training – Windows Server 2016 and/or Windows 10
  • U.S. Citizenship required
  • An Active DoD Secret Clearance is required and/or the ability to reinstate one within the past 24 months

Preferred Qualifications:

  • Excellent Communication and Customer Service skills
  • Experience supporting product suites that are composed of multiple networking hardware and software products
  • Understand how a network operates. I.E., data flows, TCP/IP process, etc.
  • Working knowledge of the Active Directory environment at a basic level I.E., creating/deleting/unlocking accounts
  • Understand Network documentation that describes physical and logical as well as implementation and management standards
  • Experience with IT system integration, installation, and testing

Additional Requirements:

  • Must be able to pass a standard company background check
  • Ability to travel. Estimate 25%+ travel per year
  • Ability to lift 35+ pounds

Company Summary:

Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') provides geospatial and information technology consulting services and solutions to government and private section clients. VSolvit is an award winning 8(m)/EDWOSB and SBA-certified 8(a)/SDB company. We offer Medical, Dental, and Vision Insurance, as well as 401K Retirement Plan options, Tuition Reimbursement, and other benefits. Our goal is to grow together and enjoy the work that we do as a team.

VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Information Technology  
Location Norco  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Clearances Required Yes  
Travel 25%  
Req Number INF-20-00002  
Position Help Desk Support Technician (HQ)  
Number of Openings 1  
Proposal Position No  
Proposal Letter Of Intent (LOI) N/A  
Open Date 1/13/2020  
Tags Help Desk Technician, Technical Support, Windows, Linux, Imaging, Customer Service, Technical User Support,Active Directory, CompTIA Security +  

This position is currently not accepting applications.

To search for an open position, please go to http://VSolvit.appone.com



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