Driver Manager 2 



This position is responsible for managing a fleet of drivers to meet or exceed all required metrics, maximize revenue and minimize costs, and meet or exceed the customer's service needs.


Enter accurate PTA information for each dispatch.

Lead assigned drivers to complete adherence to Hours of Service guidelines and safety compliance.

Plan effectively so that driver arrives home within 24 hours of requested time off.

Service all freight on your board in a timely manner.

Document all driver related failures and add to driver profile.

Verbally dispatch all loads that require such action.

Manage non-revenue miles.

Execute all relays due to lack of proper information or management.

Check daily fleet summary, fleet metrics, and fleet scan report to ensure operational effectiveness.

Maintain a fleet count of 40-55 drivers

Ensure regular communication with all drivers to enhance performance and retention.

Maintain excellent phone etiquette with all drivers and office personnel.

Develop and follow a 'process' for managing all functions of the Driver Manager.

Ability to meet deadlines and deliver exceptional service through positive engagement and patience.

Ability to work in a team environment to continuously improve results.

Ability to coach drivers on key areas of needed improvement.

Able to promote a culture of trust and safety.


High school diploma or equivalent required.

Minimum of 2 years in fleet operations or operations management role or relevant experience.

General skills in Microsoft Office, multiline phone system, DOT regulations and continuing education in regulatory and compliance.


Ability to effectively communicate to all levels of the organization.

Ability to exercise independent decision-making skills.

Ability to build effective relationships (to help produce the right results).

Ability to effectively plan to meet deadlines.

Excellent written and verbal communication and interpersonal skills.

Position Requirements  
Full-Time/Part-Time Full-Time  
Position Driver Manager 2  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Open Date 1/9/2020  
Location Laredo Terminal  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.

This position is currently not accepting applications.

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