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Systems Administrator - SaaS Ops 

EOE StatementAscentis is proud to be an Equal Opportunity Employer.

The Systems Administration team supports the Ascentis production infrastructure which runs on both Windows and UNIX platforms. You will assist in designing, implementing, and monitoring the infrastructure; also participate, in the development of automation strategies and deployment processes. You will become an integral part of the team, taking ownership of the platform and following issues through to conclusion. Duties range from day to day monitoring, maintenance and troubleshooting to identifying proactive ways or tools to enhance and/or improve the infrastructure’s stability and performance. A successful Systems Administrator will be self-motivated and driven, as well as, possess the required technical skills. Centered around our cultural norms, you will collaborate fearlessly and challenge yourself to meet the fast-paced growth of Ascentis and the SaaS Operations team.

Cultural Norms:

What are the general responsibilities of the position?

  • Perform updates to SaaS during Maintenance windows and live
  • Ensure the availability, continuity and security of data and information
  • Manage technology inventory to include procurement and disposal
  • Perform routine preventive maintenance on hardware and software
  • Implement technological alternatives to streamline functions and improve productivity
  • Implement, administer and maintain databases
  • Document and maintain technology policies, standards and procedures
  • Automate routine tasks or workflow through SQL, PowerShell or other scripting languages
  • Assists in other duties as needed and directed
  • Occasional offsite trip to Orange County Data Center to manage tape backups, server racking, cabling, etc.
  • Participate in outside normal business hours work, e.g. monthly maintenance window, on call rotation
Position Requirements

What are we looking for in a candidate?

  • Bachelor’s Degree in relevant field (Computer Science, Information Systems, MIS etc) is preferred
  • Minimum 2 years in handling day to day IT operations (NOC / SaaS environment preferred)
  • Great attention to detail
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor with a desire to grow
  • Timely response to requests for information, service, and assistance
  • Maintain confidentiality
  • Windows server (Linux a plus)
  • TCP/IP network (Cisco a plus)
  • Microsoft IIS administration (SQL a plus)
  • Monitoring tools (System Center, PRTG)
Location Rancho Cucamonga  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!

We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!

Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!


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