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IPS Program Assistant 

Category Adult Mental Health Services  


Together We Achieve Better Days: Easter Seals UCP creates opportunities, promotes individual choice, and changes the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work, and play in their communities. We are Accountable, Committed, and Caring. These three words guide everything we do.

Our Employment Services Program has an immediate Part-Time opportunity for an IPS Program Assistant to join their team in Mt. Airy.  If you’re looking for a rewarding, challenging position with a sustainable organization, we’d love to explore this opportunity with you. 


The IPS Program Assistant performs as an integral part of the IPS team working with adults with mental health and/or substance use issues. The IPS Program Assistant’s primary duties are to support the IPS teams as needed as they provide employment services according to the service definition and IPS Fidelity Model. The IPS Program Assistant is supervised by the Employment Services Program Supervisor.

Essential Job Functions:

  • Organizes, coordinates, and monitors all non-clinical operations of IPS including managing medical records and databases.
  • Provides receptionist activities, including triaging calls and coordinating communication between the team and individuals, if needed.
  • Assists team with developing Person-Centered Plans/Crisis Plans, submitting NCTOPPS, and other necessary documentation.
  • Maintains continuity of service delivery by completing/submitting necessary documentation, linking, and coordinating utilization management between providers, MCO’s, and other community stakeholders, etc. as appropriate.
  • Maintains good work habits regarding attendance, punctuality, appearance, and effective working relationships with co-workers and individuals being supported.
  • Prepares and submits documentation accurately and within prescribed time frames.
  • Completes monthly Medicaid checks using NCTRACKS. Participates in peer review and Fidelity Reviews.
  • Attends weekly meetings, takes minutes, and maintains records.
  • Assists in training new employees.
  • Successfully participates in the DMH approved IPS training.
  • Accepts other duties as assigned by the supervisor.
  • Is responsive to the safety needs of the individuals being supported (i.e., choking, positioning, etc.)
  • Attends appropriate work-related workshops, in-service training, and conferences.
  • Follows all ESUCP Policies and Procedures.
  • Must demonstrate Easter Seals valued behaviors of Accountability, Commitment, and Caring as appropriate to the position.
  • Completes required training within prescribed timeframes.
  • Performs related duties as requested
Position Requirements


  • A degree from a four-year college or university, accredited by an entity approved by USDOE or CHEA, in human service field such as education, guidance, and counseling, social work, psychology, vocational rehabilitation, occupational or physical therapy.
  • A minimum of two years of documented experience working with individuals with the population served after completion of a four-year degree; must meet standards to be certified as a Qualified Professional.
  • Knowledge of community services agencies, as well as skills in writing PCPs, counseling, advocacy, and supported employment, are preferred.
  • Must have a valid, unrestricted, state appropriate driver’s license, with a clean driving record, and current, unrestricted vehicle insurance.
  • Must have reliable transportation that will allow movement throughout the program delivery area.
Full-Time/Part-Time Part-Time  
Shift -not applicable-  
Position IPS Program Assistant  
Division Employment  
Exempt/Non-Exempt Non-Exempt  
Location Mt. Airy  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently not accepting applications.

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