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Case Manager Assistant - PACT 


What are we looking for in a Case Manager Assistant?

Case Manager Assistants in our PACT (Program for Assertive Community Treatment) program provide support and assistance to the treatment team to ensure efficient, effective services are available at all times to our PACT clients. PACT is a service delivery model with the primary goal of recovery through community treatment. Its target population is those with challenging and persistent mental health issues. The PACT model is characterized by a team approach, shared caseload, time-unlimited services, flexible service delivery, and 24/7 crisis availability. The Case Manager Assistant provides stabilization and intensive support to our clients by offering backup to the primary Case Managers. Excellent communication and relationship-building skills, knowledge of community resources, and a willingness to travel locally throughout the workday are necessary in this role. The schedule for this position is Monday - Thursday 7am - 6pm, plus participation in the on-call rotation (approximately one week every eight weeks).


Case Manager Assistant duties may include:

  • monitoring clients who are awaiting services and providing updates to team
  • providing outreach and transportation as requested
  • participating in team staffings and assisting therapists & case managers with treatment planning
  • monitoring clients’ progress, symptoms, and medication response
  • assessing clients for safety risks and taking appropriate crisis intervention steps as necessary
  • assisting all team members as requested, which may include completing case-related paperwork, or making phone calls
  • completing progress notes and all required documentation
Position Requirements

Education & Experience: Associate degree in social services or related field and six months of relevant experience or equivalent combination of education and experience

Professional Credentials: Eligible for Agency Affiliated Counselor registration

Other Requirements: Driver's license & vehicle liability insurance

Location Yakima  
Employment Classification Full-time 

Available Shift Days 

About the Organization Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What Comprehensive Healthcare Can Offer You
Training and Development
• A variety of career opportunities in a wide range of settings with room for mobility & promotion
• Regular training opportunities including support, supervision, & consultation in implementing evidence-based services
• Clinical supervision toward licensure (where applicable)

Innovative Program & Services
• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits
• Competitive salaries within our communities & industry
• Healthcare coverage for employee & qualified family members
• Generous vacation, paid holiday & sick leave
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match
• Agency-funded life & disability insurance program
EOE Statement Comprehensive Healthcare is an equal opportunity employer and does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by federal, state or local law.

If you need accommodations in order to participate in the application process, please contact Human Resources at (509) 575-4084 or

Pre-employment drug screening is required.

This position is currently not accepting applications.

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