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Title

Client Implementation Specialist  

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. LERETA is an industry leader with an enormous focus on technology, innovation, and commitment to service excellence.  
Open Date 1/7/2020  
Position Client Implementation Specialist  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Category Tax&Flood  
Location Remote  
Req Number TAX-19-00320  
Description

Assists with the management of implementations and system conversions for new and existing clients. Also assists the Project Manager to develop, communicate, and update implementation plans with internal teams and clients. Facilitates conference calls between internal teams and clients on a scheduled basis to deliver project updates, and identify any issues or concerns. Coordinates new and existing implementations between internal teams including Sales, Operations, IT. Provides regular updates to involved teams, Management, and the Executive Committee as needed. Conducts training sessions to new client users on various systems and applications. Documents the various documents and plans that go along with new client implementation. Assists in testing efforts for new clients, or existing clients when new releases are available on the LERETA system or applications. Has direct oversight and management responsibility of Client Implementation staff.

 
Position Requirements

Required:

  • High School Diploma or equivalent.
  • 4+ yrs experience in tax service operations and systems.
  • Proven track record in Project Management and Client Implementations or conversion.
  • In depth knowledge of Tax Service products and services.
  • Loan servicing experience.
  • Some IT programming experience.

Preferred:

  • Previous account manager experience in the Real Estate Tax & Flood Service industry.
  • Loan servicing experience.
  • Bachelor’s Degree or equivalent.

 
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://LERETALLC.appone.com



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