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191111 - Coordinator, Volunteer Services 

Location CLP - Office of Programs and Partnerships  

Job Summary: Carnegie Library of Pittsburgh serves our community by offering volunteerism as a service to individuals or groups seeking to offer their time and talents to their neighbors and the region. We view volunteerism as an opportunity to develop job readiness skills, to continue lifelong learning, and to enrich the lives of volunteers with meaningful experiences. As such, we are seeking a dynamic and experienced professional to lead all elements of volunteer services in the organization. This position will have strong community engagement, and will coordinate a continuum of quality volunteer opportunities across all library locations and community venues. The successful candidate will demonstrate the ability to build and maintain fruitful relationships throughout the library and the community, including the ability to build consensus and establish partnerships. The Coordinator will develop and organize volunteer experiences which allow for the maximum investment of time and talent for members of the community.

Responsibilities include, but are not limited to:

  • Plan, direct, oversee, and coordinate the library volunteer services program;
  • Assist other team members in the Office of Programs and Partnerships in developing, nurturing, and strengthening meaningful partnerships with community agencies and institutions;
  • Oversee and maintain existing volunteer, internships and work readiness programs that operate in multiple locations throughout the CLP system, such as Reading Buddies and Learn and Earn;
  • Serve as liaison to the Friends of the Library;
  • Strategically determine functions for which each volunteer is best suited to ensure that the volunteer’s time is used to best meet the needs of the library, while maximizing volunteer satisfaction;
  • Actively coordinate the recruitment and placement of volunteers on a system-wide level, and coordinate training and orientation for all volunteers;
  • Engage with all CLP locations on a regular basis to maintain communication with volunteers and staff;
  • Serve as an advocate for volunteers throughout the system and community, acting as a representative of CLP in the volunteer community;
  • Prepare and maintain accurate and complete records of work performed, prepare clear and concise reports to monitor and evaluate the success of the volunteer services department;
  • Prepare budgets, goals and objectives, and manage staff of volunteer services function.
Position Requirements
  • Bachelor’s degree is required;
  • Experience in staff management is required; a minimum of three years of volunteer program management is preferred;
  • Knowledge of pertinent federal, state, and local codes and regulations relating to volunteers;
  • Ability to supervise, train, and evaluate performance;
  • Excellent verbal and communication skills, as well as the ability to articulate vision and strategic direction to a wide variety of audiences;
  • Ability to manage complex projects and multiple priorities;
  • Valid PA Driver’s License and the ability to travel locally and/or regionally as required;
  • PA State Criminal Background Check, PA Child Abuse History Clearance, FBI Fingerprint Criminal Records Check, and Mandated Reporter Training upon offer of employment.
Full-Time/Part-Time Full-Time  
Work Hours 37.5 hours per week; Monday - Friday; 8:30 am - 5:00 pm; evenings and weekends as needed to support library and volunteer events.  
Salary $52,000-60,000 annually  
How to Apply Interested applicants should apply online by January 21, 2020.  
About the Organization Carnegie Library of Pittsburgh's mission is to engage our community in literacy and learning. The Library's vision is the people of our region will develop the literacies and connections that support individual achievement and strengthen the power of community.​

Carnegie Library of Pittsburgh contributes to the educational attainment, economic development, and cultural enrichment of the region. Through critical services such as early learning programs for children, job search assistance and computer and Internet access, the Library fosters lifelong learning and is a renowned leader among the nation's libraries. With more than 2 million visitors and 3.5 million items borrowed each year, Carnegie Library of Pittsburgh is the region's most visited asset and one of the largest public libraries in Pennsylvania. Established in 1895 by philanthropist Andrew Carnegie as a public trust to be funded by the community, the Library derives approximately 90% of its annual operating budget from public or government sources, including the Allegheny County Regional Asset District (RAD), the Commonwealth of Pennsylvania and the City of Pittsburgh.
EOE Statement Carnegie Library of Pittsburgh provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.  

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