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Network Voice Engineer 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number TGS19-0168  
Category Information Technology  
Division Tuknik Government Services  
Location TGS Washington, DC  

Are you looking for an exciting opportunity to put your skills, talents and experience to work supporting a Federal client’s organizational and digital transformation? TGS is looking for an Network Voice Engineer to join our growing team. Candidates must be able to obtain a Public Trust clearance.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The Network Voice Engineer is an integral component of a team supporting a Federal client’s organizational and digital transformation. The Network Voice Engineer job is a mid-level to senior role for someone with at least 7+ years of experience in the field including a minimum of 5 years supporting large scale (Enterprise level) Network Voice product deployments. We are looking for a Network Voice Engineer with an entrepreneurial spirit to develop industry-leading products that drive our clients’ digital businesses as well as function as the conduit between customer success and our delivery team to prioritize roadmap features and tackle urgent client issues. The Network Voice Engineer will participate and lead technical reviews and will support deployment and maintenance of existing and new Infrastructure used to deliver voice services across the WAN and LAN. As an Engineer, you must be able to participate in after-hours work as required in support of system implementations.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • Must be able to work across multiple operational and technical disciplines and provide direction and oversight through product development life cycle.
  • Leading technical reviews of existing and planned telephony infrastructure deployments, upgrades and component decommissioning.
  • Troubleshooting WAN hardware, software and circuit connectivity problems; coordinate resolution with internal technical resources and vendors.
  • Manage implementation projects involving existing and new technical solutions; which include planning, scheduling and coordinating various aspects of the project.
  • Participate in planned site surveys to document and assess existing voice system, inside plant (ISP) and outside plant (OSP) capabilities and capacity needed to support planned voice solutions.
  • Work with Stakeholders to clearly define the business requirements as it pertains to voice products and services.
  • Thorough knowledge and or experience with varying voice protocols and capabilities, such as VoIP, SIP, TDM, UCS, H.323, Videoconferencing, etc.
  • Working knowledge of other network protocols and services, such as: TCP/IP, MPLS, SNMP, Syslog, QoS, Routing, etc.
  • Identification and escalation of issues/obstacles to delivering the product as defined.
  • Provide Voice SME technical support and troubleshooting to users, as required.
  • Stay abreast of and track Industry trends and best practices.
  • Interface directly with internal and external clients/vendors and serve as primary technical point-of-contact.
  • Responsible for delivering finished product (including documentation, adequate testing, appropriate functional and performance capabilities).
Position Requirements

Required Knowledge, Skills and Experience:

  • 7+ years direct work experience in support, implementation and design of telephony and IP voice systems. This experience should also include supervising staff to meet business requirements.
  • Bachelor’s degree
  • Entrepreneurial and progressive thought leader, with proven experience developing and or supporting strategic and operational capabilities around virtual (public and/or private) environments.
  • Proficient in the design, development, delivery, documentation, and creation of IT modernization solutions.
  • Highly organized and autonomous working style.
  • Excellent communicational skills.
  • Team-oriented and flexible.
  • Motivated in fulfilling demanding, challenging and varied tasks.
  • Familiarity with waterfall and agile methodologies (e.g., Scrum, Kanban).
  • Working knowledge and understanding of the ITIL (Information Technology Infrastructure Library) Framework.
  • Hands-on experience managing all stages of the product development life cycle.
  • Cisco Voice Certifications (CCNA or CCNP Voice) a plus
  • Previous Federal consulting experience preferred, but not required.

Working Environment & Conditions

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to manipulate, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The work load may require the incumbent to sit for extended periods of time. The incumbent must be able to read, perform simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move items that weigh up to 25 lbs. Specific vision abilities required for the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at or by calling 703-488-9377 to request accommodations.

Travel Requirements  
Security Clearance Must be able to obtain a Public Trust  
About our Company

Offering innovative and cutting-edge IT, Environmental Resource Management and Professional Services solutions, Tuknik Government Services is uniquely positioned in the federal marketplace. An ANC 8(a)-certified program combined with the full corporate support of Koniag Inc.'s Government Services Sector, TGS is backed by a full range of industry partners. Innovative technology, highly qualified professionals and proven processes are the hallmarks of TGS. We pride ourselves on delivering exceptional service to our clients and maintaining a supportive environment for team members and partners.


Our Equal Opportunity Policy EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352  

This position is currently accepting applications.

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