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Document Imaging Lead 

Category Clerical  

Under the supervision of the Document Management Supervisor, the Document Imaging Lead is responsible for the day-to-day monitoring of personnel and production specific to an assigned contract or body of contracts. This position ensures compliance with all organization policies and procedures, contractual requirements, quality of services, and customer satisfaction.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village's organizational culture supporting choice and creativity of clients and staff.


  1. Monitors contract activity, production, and timeline adherence.
  2. Prepare reports, logs, and schedules.
  3. Relays management's directives to staff and clients to maximize productivity, efficiency, and compliance.
  4. Leads daily and or weekly team huddles specific to assigned contract area.
  5. Assists with orientation and training for all Document Management staff and clients in assigned contract area.
  6. Participates in the development and implementation of new and revised department policies and procedures.
  7. Ensures vocational training of staff to support clients' individual support plans and/or vocational goals.
  8. Ensures that time study standards are followed for all applicable work performed and are reviewed annually; ensures changes to scope, material, method, or environment that can impact standards are escalated; standards are reviewed and revised as needed.
  9. Ensures that an accurate method of work measurement is in place for all contract work and that piece rate work is reported accurately and on time to ensure correct and timely pay for work completed; ensures compliance to all applicable Department of Labor regulations.
  10. Assists with the implementation of new contracts.
  11. Operate truck or van to make deliveries or pick-ups when Warehouse Specialist is absent.
  12. Assists Warehouse Specialist with product chain of custody tasks and receiving.
  13. Responsible for developing and maintaining good working relationships with contract representative(s) to ensure customer satisfaction and contract retention. Develops and maintains effective verbal and written communications with customers and stake holders.
  14. Ensures the Document Management department operates in an efficient and cost effective manner.
  15. Ensures department compliance with all Federal and State regulations, company and division policies and procedures, health and safety rules and regulations.
  16. Performs other duties as assigned.


Assists with the supervision of Document Management Direct Labor, Direct Care, Support Staff, Client-Employees, and Clients Served in assigned contract area.

Position Requirements


  • Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written).
  • Must possess social perceptiveness to assess and understand other’s reactions and behaviors.
  • Provide professional customer service.
  • Ability to operate a computer and basic software knowledge.
  • Ability to work in a typical office environment.
  • Ability to tolerate stress.
  • Ability to conduct tasks and successfully perform under critical deadlines.


  • Required: High School Diploma or equivalent.
  • Required: Current Driver License and a clean driving history.
  • Preferred: 1 – 3 years in an administrative environment or related field.
  • Preferred: Prior experience as a lead or supervising staff.
  • Preferred: Experience working with individuals with disabilities.


The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods of time.
  • Ability to work in a typical office environment.
  • Ability to tolerate stress.
  • Ability to conduct tasks and successfully perform under critical deadlines.
  • Manual dexterity to operate office equipment and examine documents, records and files.
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Rate of Pay $14.50/Hourly  
Exempt/Non-Exempt Non-Exempt  
Req Number CLE-19-00024  
Open Date 12/6/2019  
Location Walters Campus  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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