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Scheduling Coordinator (Shift: 11:30AM-8:30PM) 

Category Operations  

Schedule and confirm calendar assignments for interpreters in the NE Region and outside the US. Assist clients in person, via e-mail, and over the phone. Provide assistance to other departments when needed.

Job Duties:

  • Enter settings in the calendar system, send confirmations and assign resources for coverage
  • Confirm calendar details with clients and resources
  • Coordinate with our nation network of offices to ensure flawless execution
  • Bill for all interpreting and translation assignments
  • Collect invoices from interpreters and identify profit loss (if any)
  • Address client issues related to invoices
  • Answer incoming calls throughout the day
  • Schedules appointments and enters appointment date and time into computerized scheduler or appointment book
  • Responsible for confirmations and verification of calendar daily
  • Resource for coordination of calendar updates, new settings, continuations, or cancellations


  • Be a courteous and energetic team member
  • Administrative or customer service experience preferred
  • A commitment to excellent customer service
  • Excellent written and verbal communication skills
  • Must be able to work well in a fast-paced, deadline-driven office environment
  • Knowledge of MS Office (i.e. Word, Outlook, Access, Excel) required
  • Ability to be highly effective working independently
  • Ability to coordinate with all members of the team, including members of other departments
  • Must be able to manage multiple projects simultaneously and continuously reprioritize as necessary
  • Hard working, well-organized and detail oriented
  • Must be able to handle high volumes of email and phone traffic
  • High school diploma or equivalent required
Position Requirements  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Req Number OPE-19-00181  
Location Ft. Lauderdale, FL  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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