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Title

Pharmacist, ATM/CPN 

Description

The ATM/CPN Pharmacist supports customer service functions and communications with clients to assure patient demographics and medication profiles are updated in a timely manner. Ensures secure, accurate and up to date patient information in company software to customize and fill prescription orders, refills and related requests.

  • Receives and triages incoming phone calls, faxes and messages to handle questions, refill orders or other service requests and to ensure that clients have a positive experience in calling into the Company.
  • Establishes relationships with clients and medical professionals in order to service their needs with professionalism, efficiency and superior customer care in mind.
  • Handles escalates calls from the pharmacy technicians.
  • Acts as a liaison between back office pharmacy and customers.
  • Establishes and maintains patient profiles, including allergies, date of birth lists of medications taken by individual patients and other information required to maintain accurate patient information.
  • Performs prescription data entry for initial review by Clinical Pharmacist. Provides timely data entry assuring the correct drug, dosage form, quantity, refill information and packaging is prepared for dispense to the correct patient. Uses proprietary software system to verify and document patient information, prescriber files, order status and other notes relevant to patient care. Uses this system for messaging and tracking quality notes as well.
  • Receives and processes prescription refill requests. Directs clients to use the proper systems for requests/documentation. Ensures that directions for patients are easy to understand and appropriate for the patient.
  • Assures the delivery method selected with properly identified delivery location (center or home.)
  • Prepares and processes billing claims based on dispensing the correct days' supply for the prescription, and that the number of refills authorized and quantity dispensed does not exceed state or federal limits that apply to controlled substance prescriptions.
  • Makes outgoing calls to gather/confirm information necessary to process customer requests or otherwise contribute to pharmacy operations.
  • Monitors ATM dispensing.
  • Facilitates Community Pharmacy Network transfers. Completes internal documentation of work completed, and keeps records of CPN transactions.
  • Builds and maintains relationships with community pharmacists. Trains MRMC and clients on proper CPN procedures.
  • Procures medications locally for same day requests.
  • Provides prescription documentation needed by local pharmacies for safe and accurate dispensing.
  • Remains continuously aware of CPN issues (technology, logistics, business, financial, etc.) and develops creative solutions to meet those needs.
 
Position Requirements

Education:

  • PharmD from accredited school.

Licensing & Certifications:

  • NJ pharmacy license in good standing.
  • Agreement to obtain BCGP within 6 months of hire or 6months from eligibility period.

Specific Skills:

  • Excellent communication skills, both verbal and written.
  • Customer service oriented
  • Excellent typing/data entry accuracy with good speed.
  • Strong computer proficiency to navigate proprietary and other software Able to compile, code, categorize, calculate and verify data.
  • Strong listening/reading comprehension.
  • Strong mathematical and analytical skills.
  • Understanding of clinical terms and impacts.
  • Able to multi-task and handle multiple priorities without sacrificing quality.
  • Detail oriented and organized
  • Independent, responsible and self-directed
  • Reliable
  • Efficient
  • Empathetic and patient focused
  • Solutions and compliance oriented
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Pharmacist, ATM/CPN  
Post Internal Days 0  
Number of Openings 1  
Location CareKinesis, Moorestown, NJ  
About the Organization  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Cell None Specified 

HoursPerWk None Specified 

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://TabulaRasaHealthcareInc.appone.com



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