NeighborWorks America: Working Together For Stronger Communities
PURPOSE OF DIVISION:
The Field Operations Division of NeighborWorks America is responsible for delivering services, grants, and technical assistance to approximately 250 NeighborWorks organizations with the overall objective of sustaining a network of excellence that creates opportunities for people to live in affordable homes, improve their lives and strengthen their communities. The Field Operations Division is overseen by the Senior Vice President (SVP) of Field Operations, who is responsible for establishing the priorities and procedures for service delivery, grant programs and the identification of new affiliates. The primary relationship with NeighborWorks organizations is provided through staff in four regions across the country.
An entry level position created to develop capacity and bench strength in NeighborWorks America's (NW) four regional offices. The Associate Relationship Manager position reports directly to the regional Senior Director and works closely with assigned peer Relationship/Senior Relationship Managers. The Associate Relationship Manager helps strengthen the region's capacity to support a portfolio of network organizations (NWOs) under the direction of assigned regional staff. Over time, the Associate Relationship Manager will develop an overall understanding of NWOs in the respective region in advance of securing an assigned portfolio of NWOs. Receiving a NeighborWorks Organization portfolio and increased assignments is dependent on the Associate Relationship Manager's ongoing professional growth and ability to fill identified staffing needs within each region. Associate Relationship Managers are responsible for understanding NW services and products and the most efficient and effective ways they can be deployed to support network organizations. Associate Relationship Managers are customer-centric and are creative and resourceful team members who understand that their assignments and overall responsibilities are not fixed but are dependent on the needs of each region at various points of time. Associate Relationship Managers receive support to eventually build their own professional relationships with an assigned portfolio which includes providing support to NWO senior leadership, making on-site visits, brokering access to NW services, coordinating program reviews with the Organizational Assessment Division, developing assessment action plans when necessary and other duties as needed Associate Relationship Managers connect their assigned NWOs and their respective board members with complimentary assessment tools and arrange opportunities for trainings. Associate Relationship Managers review and evaluate requests for funding for network members.
Post Portfolio Assignment:
NATURE OF WORK CONTACTS:
REQUIRED MINIMUM QUALIFICATIONS:
A Bachelor’s degree or a minimum of three years of related professional or personal experience in the community development or nonprofit management field, with a focus on relationship management or project management, or an equivalent combination of education and experience that provides the following knowledge, abilities, and skills:
This position is currently accepting applications.