Email Opening

Manager, Financial Capability 

Category National Initiatives - National Initiatives  

NeighborWorks America: Working Together For Stronger Communities

Purpose of Division:

The National Initiatives Division is comprised of multiple program areas that focus on progressive research and program development to support and enhance the critical lines of business of NeighborWorks organizations in homeownership, real estate and neighborhood development, and community building and engagement.

Within the National Initiatives Division, the National Homeownership Program and Lending (NHPL) Team is responsible for supporting the NeighborWorks of America network’s financial capability activities. For NeighborWorks* America (NeighborWorks), financial capability means the continuum of programs that begin, include, and go beyond basic financial education and counseling to support low- and moderate-income consumers in achieving their financial goals through financial coaching and related supports to positively influence financial behavior and resilience.

Position Summary:

The Manager, Financial Capability will work closely with the Senior Manager, Financial Capability and members of the training, evaluation, and data teams to help raise the visibility, scale and impact of our Financial Capability Program. He/she will help plan and execute key program management tasks and coordinate closely with colleagues, partners and consultants in the following primary program areas of responsibility: oversight and coordination of NeighborWorks financial capability program; data collection, analysis and reporting; program assessment; grant administration; provision of technical assistance based on proven delivery models and existing program infrastructure; facilitating peer sharing/learning; and developing/maintaining external relationships with peer and research organizations.

NOTE: The ideal candidate will be based in Washington, DC. Qualified internal/external candidates outside of the Washington, DC area located in Atlanta, Kansas City, Denver, CO, Boston, MA and New York, NY are encouraged to apply as working in one of our Regional Offices is also an option. 100% remote option available for qualified candidates outside of DC and our Regional offices will be strongly considered as well.

Essential Duties/Responsibilities:

  • Manage grant-making and technical assistance processes as required to implement FC programs with Network organizations. This includes grant administration, tracking, and reporting; including development of grant and service agreements for participating NeighborWorks organizations when applicable, in accordance with NeighborWorks’ existing grant making processes.
  • Provide regular quality control for financial capability reports. Monitor the progress and impact of organizations participating in financial capability reporting. Prepare summary reports to management and participating organizations. Identify data integrity issues, training and technical assistance needs, or other opportunities for improvement for leadership.
  • Manage relationships with external consultants and internal stakeholders in other divisions to deliver technical assistance, coaching, capacity building, and outcome evaluation expertise. Monitor and track progress against program deliverables.
  • Develop and manage relationships with institutions, industry groups, other intermediaries, governments and leading practitioners in order to remain current on innovations. Remain current on industry trends, funding trends, opportunities and challenges as related to financial capability. Provide recommendations for program changes in response to industry trends. Identify topics that are relevant to program participants and disseminate information.
  • Promote and execute financial capability convenings, workshops, webinars, peer-sharing activities, and other dedicated forums for NeighborWorks organizations.
  • Contribute to proposal development to generate outside funding for financial capability.
  • Support administration of financial capability workspace and content on NeighborWorks* internal websites, Inside NeighborWorks and the NeighborWorks Members* site. Maintain contact information for ad hoc and regular communications to network staff involved in financial capability activities.
  • In collaboration with the NHPL budget manager, track and report to Senior Manager on financial capability program expenditures.
  • Ensure that the Financial Capability team has current information about grant and procurement procedures. Facilitate and maintain records for all official documents (grant-related documents, procurement agreements) requiring approval and signatures from senior leadership and/or Network Organizations.
  • Other job-related duties as assigned.

Nature of Work Contacts: Will work closely with peers across all divisions through NeighborWorks America, including training, Success Measures (program evaluation), real estate, public relations and field operations. Will also work with lead financial capability staff at NeighborWorks Organizations, research organizations, and external partners.

Fiscal Responsibilities: None.

Position Requirements

Required Minimum Qualifications:
(a) Education:
Bachelor’s degree required, preferably in planning, community development, business, finance, public policy. Master’s Degree preferred

(b) Experience:

  • Minimum 5 years of experience in housing, banking, financial capability, community development or related area.
  • Minimum of 5 years of experience managing multi-level projects from beginning to end, organizing and prioritizing multiple tasks.

(c) Licenses, Certifications: N/A
(d) Competencies, Knowledge, Skills & Abilities:

  • Demonstrated ability to achieve outcomes for complex, multi-dimensional programs that necessitates working across departments and with personnel not in reporting line.
  • Strong understanding of organizational development, participatory outcome evaluation, and program development in the nonprofit arena. Working knowledge of the financial education, coaching or counseling field.
  • Excellent project management skills demonstrated through successful execution of national or other large scale multi-faceted programs.
  • Demonstrated success in working with consultants, community-based organizations, senior managers and peers to organize and prioritize multiple and complex tasks to achieve project goals.
  • Proven experience as proactive planner and problem-solver with careful attention to details.
  • Excellent writing and editing skills; strong verbal communication skills including meeting facilitation.
  • Familiarity with philanthropy and nonprofit intermediaries
  • Demonstrated ability to collaborate as a team player to successfully accomplish work in a customer service-oriented organization
  • Ability to establish and maintain effective interpersonal and inter-group relations involving a variety of persons and groups of differing socio-economic and ethnic backgrounds. and
  • Demonstrated ability to successfully meet deadlines.

(e) NeighborWorks America Staff are expected to demonstrate excellence in the following:

  • Sensitivity to racial, gender, sexual orientation and cultural differences
  • Effective, respectful, and timely communications with internal and external stakeholders
  • Listening effectively, seeks and accepts feedback
  • Effective team work
  • Analytic, thoughtful and strategic thinking
  • Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization

(f) Technology:

  • Thorough knowledge of and proficiency in the use of Microsoft Office Suite programs.
  • Thorough knowledge of and proficiency in zoom, skype, and other web-based communication tools; willingness to learn other web-based communication tools as necessary.
  • Thorough knowledge of and proficiency in the use of relational databases, spreadsheets and presentation packages; willingness to learn other computer applications as necessary.

Preferred Qualifications: Graduate degree, preferably in planning, community development, law, business, finance, public policy.

Working Conditions:
(a) Travel:
20% - 25% time
(b) Physical/Sensory Demands: Fast paced working environment, extensive computer usage.

Duration 2 years  
Division National Initiatives  
Department National Homeownership Programs and Lending  
Travel 20 - 25%  
Working Conditions Fast paced working environment, extensive computer usage.  
Close Date 12/23/2019  
Location CORPORATE HEADQUARTERS: District of Columbia Office  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to


Other Jobs Within Same Category
Project Manager, Customer Success in Washington, District of Columbia
Posted on: 8/7/2020
[Apply Now]

Other Jobs Within 60 Miles
Senior Manager, Information Technology Operations in Washington, District of Columbia
Posted on: 8/3/2020
[Apply Now]

Senior Software Engineer in Washington, District of Columbia
Posted on: 8/3/2020
[Apply Now]

Project Manager, Customer Success in Washington, District of Columbia
Posted on: 8/7/2020
[Apply Now]


AppOne.comTM   copyrightŠ1999-2020 HR Services, Inc.
Click here for technical assistance.