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Support Specialist, Learning Management 

Category Administrative  

The purpose of this position is to provide support and guidance to organizational employees with the Relias Learning Management System (LMS). As administrative support with the Relias LMS, our organizational training resource, and other available venues, educational opportunities for staff are in keeping with best practice principles and Easter Seals UCP mission and values. Position responsibilities include monitoring and response of Relias Support notifications and inquiries, including learner profile enrollment, technical problem-solving, and collaboration with agency staff and leadership to support compliance with required training and certifications. The Support Specialist must communicate at a level to effectively interact with employees of all services and position types. Work requires the coordination and performance of multiple tasks while understanding the principles and technical skills related to the work assignments.

Position Requirements
  • GED/HS Diploma, Associate’s Degree (Bachelor’s Degree preferred)
  • Over one year, up to and including three years in technical and/or customer support role, preferably in human services organization.
  • Must be able to prioritize and perform activities with minimal oversight or supervision.
  • Skilled – comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities.
  • Must be able to pass a background check
Full-Time/Part-Time Part-Time  
Shift Days  
Position Support Specialist, Learning Management  
Division Administration  
Exempt/Non-Exempt Non-Exempt  
Location Salem  
About the Organization Easterseals UCP has been part of the fabric of North Carolina and Virginia for 75 years. We started in counties all over NC and VA filling gaps and addressing the needs of children and adults with disabilities. Our legacy organizations Easterseals NC, United Cerebral Palsy NC, and Easterseals Virginia joined forces as Easterseals UCP to intentionally work side-by-side with more than 20,000 individuals and their families, providing the broad network of services and support they need to achieve better days. Today we are affiliated with both Easterseals, Inc. and United Cerebral Palsy Inc.

Our mission is to create opportunities, promote individual choice, and change the lives of children and adults with disabilities by maximizing their individual potential to live, learn, work and play in their communities.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
SuperVFlg None Specified 

HoursPerWk None Specified 

This position is currently not accepting applications.

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