Share Email Opening

Bilingual Health Navigator, Access: Drug User Health Program 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization AIDS Action Committee of Massachusetts is a leader in the fight against HIV/AIDS, advocating at the city, state, and federal levels for fair and effective AIDS policies, conducting cutting edge HIV prevention programs, and providing health and wellness services to people already living with HIV. Our work - in conjunction with partners around the state - has given Massachusetts one of the best track records in tackling this epidemic. Founded in 1983, AIDS Action is New England's largest AIDS service organization.  
Position Bilingual Health Navigator, Access: Drug User Health Program  
Full-Time/Part-Time Full-Time  

Under the supervision of the Site Coordinator, the Health Navigator will provide follow-up counseling and supported referrals for PWIDs who are at high-risk of infection or HIV/HCV/STI positive, while delivering harm reduction services in a drop-in setting. This includes: providing prevention and screening services to drug users, needle exchange, HIV/HCV/STI testing, PrEP and HCV referrals, overdose prevention training, emergency response and overdose response, conflict de-escalation, motivational interviewing, crisis counseling, data collection and individual and group-level interventions aimed to reduce disease transmission and increase access to care and treatment.

Representative Duties:

  1. Provide accessible and low threshold services to PWID that operate within the harm reduction framework.
  • Assist PWIDs with accessing support services such as primary care, MAT and behavioral health, homeless shelters, housing and legal advocacy. Make supported referrals, and accompany clients to service sites when appropriate, to address the full spectrum of member-driven needs.
  • Provide pre- and post-test counseling to those seeking HIV/STI/HCV screening/treatment and viral hepatitis education, screening or vaccination. Follow specimen collection protocols as determined by the Massachusetts Department of Public Health; conduct fourth generation serum testing for HIV, performing phlebotomy as needed
  • Conduct risk assessments and risk reduction plans. Provide harm reduction counseling on safer injection and vein care strategies, wound care, overdose prevention, sexual health and HIV/HCV/STI transmission to PWIDs across sites.
  • Train PWIDs in overdose prevention and use of Naloxone. Distribute Naloxone and complete associated MDPH data collection and internal data collection.
  • Collect and distribute syringes from PWIDs. This includes safely handling, storing and disposing of syringes, and general biohazard and infection control protocols
  • Serve as a first responder and administer Naloxone during overdose events or other emergencies.
  • Escort members to the building’s bathroom, ensuring that all precautions and safety checks are in place.
  • Conduct periodic sweeps of the outside perimeter to ensure that there are no discarded materials and ensure community member safety
  • Work with team to organize daily operations and programs in the drop-in center, including opening and closing procedures to help ensure facilities are clean, safe and welcoming.
  • Participate in mobile outreach with outreach team 1-2 times a week.
  • Participate in restorative justice protocols and support community advisory board
  • Attend community meetings as necessary
  1. Effectively Carry-Out Administrative Duties
    • Complete appropriate and accurate documentation in a timely manner, including electronic data collection and forms as required.
    • Participate in one-on-one supervision with supervisor, monthly clinical supervision, and team meetings.
    • Collaborate with internal and external colleagues by performing related work
    • Attend and participate in AAC/Fenway Health trainings.
  2. Participate in Planning and Implementation of New Interventions
    • Participate in program planning through interdisciplinary team meetings
    • Collaborate with clinical and non-clinical providers to provide quality care and seamless continuum of services
    • Attend continuing education seminars, staff in-services, and stay abreast of relevant literature to maintain familiarity with trends in prevention services among people who inject drugs.
  3. Meet agency participatory expectations:
  • Adhere to all agency and departmental policies and procedures
  • Participate in quality assessment and improvement activities as requested
  • Adhere to the highest principles of client confidentiality
  • Adhere to established safety policies, procedures and precautions; enforce agency’s policies and clinical procedures, including safety and crisis procedures.
  • Attend all required meetings, in-services and professional trainings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
  • Perform related duties and projects as required

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements


  • BA/BS or two years harm reduction work/lived experience.
  • Phlebotomy certification/experience or a willingness to be trained in phlebotomy required.
  • Possesses significant knowledge of health-related social issues faced by injection drug users.
  • Commitment to practical harm reduction strategies, and drug user health advocacy and rights
  • Previous experience implementing support groups and trainings.
  • Previous experience conducting street level outreach with at-risk populations a plus
  • Strong organizational, interpersonal, written and verbal communication skills.
  • Experience in conflict resolution, crisis de-escalation, and milieu management.
  • Ability to manage clinically and emotionally challenging situations with utmost professionalism, care and discretion
  • Ability to work effectively with diverse groups of individuals and communities at risk for HIV -- especially injection drug users, men who have sex with men, transgender people, people of color, those who are foreign-born and may be undocumented, and those who are homeless or unstably housed.
  • Proficient in Microsoft Office and experience with electronic data collection.
  • Self-directed, motivated and flexible with the ability to work independently and as part of a team.
  • Ability to work occasional nights as needed
  • Bilingual in both English and Spanish required

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
    • Sit at a computer station for extended periods of time
    • Ability to keyboard for extended periods of time
    • Ability to occasionally lift and move up to 15lbs.
    • Work environment involves exposure to potentially dangerous materials, including bloodborne pathogens, and situations that require following extensive safety precautions and may include the use of protective equipment
Category Prevention  
Number Filled 1  
Location AAC - Prevention (Boston)  
Shift -not applicable-  
Req Number PRE-19-00026  

This position is currently not accepting applications.

To search for an open position, please go to

Follow us See who works here:

Click here for technical assistance.