Connected Technology Team is building Proterra's next-gen Telemetry & IOT (Vehicle and Charger data) platform which will enable our customers to optimize asset utilization, access valuable data & analytics via mobile and SaaS solutions, enable Engineering to monitor and analyze in-service data for continued product improvement, and enable Service with predictive and real-time data to support proactive Customer Support.
In this role, you will be the technical subject matter expert on our platform to our customers (internal and external) and work collaboratively with the software engineering team to support, maintain and improve our platform. You will analyze system and data problems, recommend solutions and platform improvements, implement tertiary processes/systems and develop artifacts required to improve customer experience of our platform. The successful candidate will work in a vibrant environment with world-class peers and is expected to display innovation, exceptional problem-solving capabilities, and strong interpersonal skills.
Thorough understanding of the software development lifecycle and IoT/SaaS applications. A passion for providing positive customer experience, strong technical and analytical skills, and excellent written and verbal communication skills are essential.
Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra does not permit or tolerate unlawful discrimination against applicants or Employees.
This position is currently not accepting applications.
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