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Ballpark Operations Intern (January-April 2020) 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Job Summary

Interns will observe the day-to-day "back of the house" operations of the ballpark by spending time with the Vice President, PNC Park Operations, Director, Guest Experience, Ballpark Operations Manager; Manager of Security/Service Operations and Guest Relations Manager on both non-game days and game days. Interns will be expected to participate in game-related duties, as specified by the department managers, in order to fully understand the successful execution of "back of the house" and front line procedures/staffing necessary to operate a professional sports facility. Interns may potentially assist with and/or observe daily activities in any area of Ballpark Operations.


  • Coordinate with Human Resources in preparing for game day employee interviews and call-backs for new hires.
  • Assist in preparing for Grand Slam Training sessions and employee orientation by compiling materials, setting up the training room and scheduling employees for each session.
  • Conduct inventories in the following areas, as necessary: game day staff uniforms; radios and accessories, including labeling and assisting with distribution; various signagethroughout the ballpark; storage areas; equipment and others.
  • Update and maintain individual game day employee files, both paper and electronic.
  • Prepare and mail out monthly game day employee schedules; enter staffing requests into scheduling software.
  • Organize and maintain necessary supplies in game day managers offices.
  • Coordinate taking photos of all game day employees for annual yearbook.Perform ballpark walk-thru's, conducting checklists for various cleaning and maintenancerelated issues.
  • Maintain daily log and photo library of all ballpark repair projects while in-progress.
  • Maintain accurate equipment and delivery inventory; order miscellaneous equipment, as necessary.
  • Assist in counting promotional items upon delivery to the ballpark and inventory itemsreturned from the entrance gates.
  • Create and maintain spreadsheet for each promotionand distribution to gates.
  • Assist managers with daily game day staff briefings.
  • Assist with mail room duties, as necessary.
  • Attend Homestand Meetings, Supplemental Event Meetings and other sessions in the areas listed above, as necessary.
  • Assist with employee staffing and set-up of ancillary events, attending meetings, as necessary.
  • Miscellaneous duties, as assigned by senior directors or managers, as necessary.
Position Requirements
  • Candidates must be enrolled in an accredited institution at a junior, senior or graduate level.
  • Candidates majoring in event/facilities management of sports management preferred.
  • Working knowledge of Microsoft applications and adaptability to new software preferred.
  • Good verbal and written communication skills.
  • Customer service experience helpful.
  • Valid driver's license desired.
Location Pittsburgh, PA  
Full-Time/Part-Time Part-Time  
Shift Various Shifts  

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