Under supervision of the Client Service Manager, the Provider Service Representative is responsible for answering calls from our clients’ medical provider network and providing timely and accurate responses in a professional and courteous manner. Calls are usually regarding claim status, and from time to time outbound calls may be required. This position also assists with various internal tasks that ensure a high level of overall client satisfaction.
Supervisory Responsibility: None.
Travel: Minimal, less than 10% expected.
Expected Hours of Work: This is a full-time position with an expectation to work an average of 40 hours per week, and an ability to be available outside of normal business hours to meet customer expectations on an ad-hoc basis.
Normal business hours are typically between 8:00 a.m. to 5:00 p.m.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Environment: This job operates in a professional, dress for your day, office environment with a conversational noise level. No substantial exposure to adverse environmental conditions is expected. Moderate pressure to meet scheduled appointments and deadlines. Moderate potential for occasional verbal aggression by providers and clients.
Tabula Rasa HealthCare, Inc. is an Equal Opportunity Employer.
Employment is contingent upon a successful background/drug check.
This position is currently not accepting applications.
To search for an open position, please go to http://TabulaRasaHealthcareInc.appone.com