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Title

Business Office Coordinator 

Category Administration  
Description

POSITION SUMMARY: The Surgical Business Office Coordinator provides the primary training function for the front office of the surgical clinics within the practices of Midwest Eye Consultants. This position requires a strong leader with the ability to train, lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care training.

REPORTS TO: Surgical Services Director

 
Position Requirements

ESSENTIAL RESPONSIBILITIES:

  • Research and analyze department efficiencies through workflow and software usage and development
  • Analyze training needs to develop new training programs, or modify and improve existing programs; updating Training manuals as needed
  • Research, develop and maintain continual education support materials to enhance knowledge of Leadership team
  • Develop the content for MWEC’s EyeLearn University; monitor and measure its effectiveness
  • Assist with maintaining training schedules for new hires and existing Leadership staff in Surgical Services and provide updates to pertinent Leadership staff on a continual basis.
  • Monitor training progress of new hires and assist in coaching/training as necessary
  • Develop, evaluate and revise processes to improve the quality and delivery of patient care
  • Develop, implement and support employee recognition programs
  • Develop and coordinate patient services training for all surgical practices
  • Provide support and training to all patient services and department managers to both new hires and ongoing training
  • Assist in creating staff development resources and opportunities, including competency testing and e-learning courses
  • Conduct and monitor SPARK assessments
  • Develop and guide Business Office Department Managers to ensure consistency in performance and improve efficiencies
  • Perform other duties and assume various responsibilities as determined by the Surgical Services Director
  • Monitor and conduct annual miscellaneous inventory management
  • Assist in implementation of new surgical practices
  • Coordinate with business office managers about patient scheduling and monitor patient flow throughout the office, ensuring timely patient services.
  • Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis.
  • Monitor co-pay collection and conduct co-pay audit review
  • Monitor schedule management
  • Monitor Accounts receivable and provide results
 
Full-Time/Part-Time Full-Time  
Shift Days  
Pay Rate $40,000 - $45,000  
Position Status Full Time with Full Benefit Opportunities  
Manages Others  
Travel Required Yes. This position will travel to all Surgical practices utilizing a company car.  
Position Business Office Coordinator  
Exempt/Non-Exempt Exempt  
Location Midwest Eye Consultants, Fort Wayne Area  
About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://MidwestEyeConsultants.appone.com



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