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Senior Manager, Interpretive Content and Technology 


This position is responsible for managing and overseeing the development and implementation of theory-informed and evidence-based engagement tools which foster empathy, build conservation identity, and engage and empower audiences to make conservation a priority in their lives. This position works with internal partners to achieve key mission-specific outcomes through exhibit content and interactivity.


  • Provide direction to create innovative, relevant, and responsive interpretive content, signs, exhibit elements, and technological interactives.
  • Cultivate active partnerships with technology developers, researchers, and other innovative engagement thinkers.
  • Foster opportunities for new technology applications at the zoo.
  • Collaborate with Audience Research staff to develop and implement comprehensive evaluation plans of interpretive projects, exhibit engagement, and technology interactives.
  • Collaborate with internal partners to develop, test, and implement technology solutions appropriate to their broader initiatives (e.g. building the capacity for distance learning solutions).
  • Stay informed of new trends and research in behavior change, guest engagement, universal design and inclusion practices, and technology applications.
  • Under direction of the department’s senior leaders work with the Development Department to write proposals and grant reports; participate in fund-raising and donor cultivation efforts.
  • Serve on the department’s management team and work with other zoo leaders to help ensure smooth, effective operations and programs to meet strategic outcomes.
  • Develop and manage program and grant budgets, expenses, and financial records.
  • Represent the zoo at internal and external meetings and conferences that serve to strengthen the zoo’s position as a leading conservation education organization locally and nationally.
  • Other duties as assigned.


  • Bachelor’s (B.A. or B.S.) degree from an accredited four-year college or university in conservation, biology, science education, community engagement, or related field of study; and ten or more years of experience in exhibit, interpretive and program design and/or developing and leading behavioral change initiatives; or an equivalent combination of education and experience.
  • Working knowledge of UX/behavior design, as well as emerging technology trends and solutions.
  • Familiarity with creative software applications, coding, and/or audio-visual technology.
  • Proficient and experienced with Microsoft Office applications: particularly Word, Excel, PowerPoint, and Outlook.
  • Demonstrated experience testing and validating technology applications to integrate effectively in informal learning/interpretive environments.
  • Ability to consider end user perceptions.
  • Proven track record of adaptability and creativity in dynamic work environment.
  • Proven ability to communicate ideas clearly and effectively.
  • Entrepreneurial and revenue focus. Ability to identify and implement creative and dynamic earned and contributed revenue opportunities which connect participants to the zoo’s mission.
  • Ability to lead and motivate teams, bring in and support different perspectives, and to work with diverse populations and a variety of stakeholders (staff, executive leaders, donors, board members, contractors, volunteers, and members/visitors, etc.).
  • Ability to set priorities and manage multiple tasks, agendas, and projects in a fast-paced environment with high energy and creative problem-solving skills.
  • Ability to oversee programmatic operations and manage supervisory and front-line staff.


  • This position may be required to lift up to 30lbs.
  • Reasonable accommodations may be made to perform essential functions.


While performing the duties of this job, the employee is exposed to a typical office environment and/or outdoor weather conditions. The noise level in the work environment is usually moderate.

SPECIAL NOTE: Digital portfolio or weblinks of past work requested at time of application.

APPLICATION DIRECTIONS: Applications are accepted online through our Jobs Page ( or this posting. Cover letter and resume are required.

APPLICATION DEADLINE: Applications will be accepted until the position is filled.

Woodland Park Zoo is an equal opportunity/affirmative action employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.

About the Organization Award-winning Woodland Park Zoo in Seattle is famed for pioneering naturalistic exhibits and setting the standard for zoos all over the world. We connect people with wildlife and hit them in the heart with a visceral reminder of what's at stake in our changing world. Our job is to motivate people to take action and provide them with the tools needed to join us in saving endangered species. That means our conservation efforts start right here at the zoo and in our community.

Join us on our mission to save wildlife and inspire everyone to make conservation a priority in their lives.  
Exempt/Non-Exempt Exempt  
Pay Rate  
Full-Time/Part-Time Full-Time  
Reports To Director, Impact  
Category Learning & Innovation  
Close Date  
Number of Openings 1  
Shift Days  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law.  
Req Number LEA-19-00021  

This position is currently accepting applications.

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