Email Opening Title VP, Engagement   About the Organization MOBE guides people to better health and more happiness. We help people discover connections between aspects of their lifestyle that affect health and well-being, including their medications and supplements. Behind our innovative solutions are robust data analytics, digital application, and a uniquely human philosophy. With one-to-one connection and compassion, we motivate people to transform their lives. MOBE is a high-growth organization with a culture built on trust and collaboration and our team is our most significant asset. Supporting and empowering others is at the core of our service and is also the foundation of our culture. We value a workforce made up of people with differences who are eager to learn from each other and grow personally and professionally. We extend this approach to our partners and communities, seeking to increase understanding and expand opportunities across all groups. Go to https://www.mobeforlife.com/DEI for more about diversity, equity, and inclusion at MOBE.   Description The Vice President of Engagement will provide leadership, coaching and guidance for Directors of Engagement and their teams of inhouse and remote MOBE Self Management Guides and Engagement specialists. The Vice President is responsible for the strategy, innovation, and vision of MOBE’s Self-Management Program and Engagement group. This person oversees program operations and will provide analytical insight to drive critical decision-making and is responsible for operationalizing all new and enhanced programs. Responsibilities: Responsible for the hiring, staffing, training, and coaching, of our Self – Management Guide and Engagement organization Devise staffing model which allows MOBE to effectively service clients needs and company priorities Strategize with leadership and other partners to achieve organization goals and meet or exceed requirements of client service level agreements. Develop or modify compensation incentives to drive and incentify team and indiviudal performance. Provide guidance on MOBE’s digital elements/application function Lead and support the professional development of direct reports Responsible for resolution of escalated issues as needed   Position Requirements Bachelor's degree required Willing to travel 25% of the time Demonstrated leadership history in multiple organizations Expert in call center operations/ best practices Experience in health care or a health care related field required Experience in operations of a care or disease management program Ability to use data to manage performance Ability to convert data into information Proficient in Microsoft Office (Word, Excel, Access, PowerPoint) Superior communication and interpersonal skills Experience working with internal and external customers to deliver outcomes in order to meet the Client’s performance expectations Strong attention to detail Excellent organizational skills Excellent analytical skills Able to work independently and with remote teams of staff Key Characteristics Passionate about helping others Self-Confident and able to diplomatically express views that may be unpopular Conscientious, organized and dependable; always meets deadlines and commitments Personable, easily establishes rapport with others, making them feel comfortable and valued Initiative-Driven, pursuing goals beyond what is required or expected Service-Oriented, anticipating, recognizing and meeting customer needs Conflict-Manager, diplomatically and tactfully able to calm tense situations Communication, addressing issues, listening and seeking mutual understanding Influence, effectively persuading others Collaborative, works as part of the team to successfully achieve common goal   Full-Time/Part-Time   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Location Plymouth   This position is currently not accepting applications. To search for an open position, please go to http://mobellc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Director of B2B Growth Marketing in Minneapolis, MN Posted on: 3/27/2024 [Apply Now] Manager, Clinical Pharmacy in Minneapolis, MN Posted on: 3/29/2024 [Apply Now] Content Specialist in Minneapolis, MN Posted on: 4/3/2024 [Apply Now]

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