TrueLearn's Customer Success Team is the all-around, front line customer resource. We handle technical questions about our products, address billing issues, promote and sell products, and generally do whatever it takes to help our customers feel well-taken care of throughout their journey of licensure and board preparation. You will need sound judgment, some technical knowledge, strong tact and diplomacy, and the talent to think 'off-script' to deliver the best solution in a timely, efficient manner. This position will require you to work closely with customers, understanding and empathizing with their needs and desires, while gathering their valuable feedback and ideas in relation to our current product, and future feature requests.
This position is currently accepting applications.