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NBCCF Program Director 

Category Management  

The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing & Education (CCE), and the NBCC Foundation (NBCCF).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs, and public mental health services through institutes and residencies. Over 66,000 board certified counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification, and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards, and other management clients. NBCCF engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high-quality professional development resources for counselors.


NBCCF leverages the power of counseling by strategically focusing resources for positive change with the goal of improving the mental health of the underserved and never-served throughout the world. The Foundation’s primary objectives are to increase the number of board certified counselors and Mental Health Facilitators working with high-priority populations and to engage them in becoming innovators of counseling practices that benefit the underserved. Scholarships, fellowships, and capacity-building grants are our primary tools for accomplishing our objectives. The Foundation’s strategy is to award scholarships to individuals pursuing careers as professional counselors who are affiliated with high-priority populations and who commit to serving them after graduation. Capacity-building grants fund expansion efforts to increase mental health resources in rural and minority communities where access to mental health care is extremely limited. Scholars and fellows also participate in NBCCF-sponsored trainings and receive other academic and professional supports to expand effective practice in their communities.


The Program Director oversees the coordination and administration of the Foundation’s scholarship, fellowship, and capacity-building programs, including planning, organizing, staff oversight, leading, and controlling program activities. The Program Director assesses needs and ensures that program objectives are met.

The following responsibilities and duties are a summary of the essential roles and functions of the position. Other duties may be performed as needed or requested to achieve departmental, divisional, and/or organizational goals.

  • Participates in the development, implementation, and evaluation of the Annual Work Plan.
  • Coordinates the implementation and evaluation of Foundation award programs, including but not limited to the scholarship, fellowship, and capacity-building programs.
  • Supervises staff, interns, and volunteers.
  • Provides team support during the absence of the Executive Director.
  • Coordinates with communications and program staff to implement the design, production, and distribution of program materials, including but not limited to program implementation documents, program announcements, letters/email/social media communications, brochures, grant reports, grant proposals, and website content.
  • Leads the development of webinars, including securing high-quality presenters, and works in collaboration with the Program Coordinator to facilitate the live presentation of the webinars.
  • Works with the Executive Director in the development of new programs and initiatives to support the strategic direction of the organization.
  • Establishes and maintains relationships with universities, other agencies, and organizations in order to successfully achieve the goals and objectives of the Foundation.
  • Coordinates with the Grants & Events Project Manager to plan, implement, and evaluate learning events to educate board certified counselors and the public at large about the Foundation and topics related to its priorities.
  • Participates in the prospecting, development, implementation, and evaluation of grant projects.
  • Participates in organization-wide planning activities as assigned.
  • Prepares reports for management as needed.
  • Prepares and makes presentations to the board of directors or senior management as directed.
  • Other duties as assigned.
Position Requirements


  • Master’s degree in counseling required
  • National Certified Counselor (NCC) credential required
  • Program Management: Minimum of five years of experience required, preferably in non-profit setting
  • Learning Event Development: Minimum of five years of experience required
  • Minimum of three years of experience in grant implementation
  • Minimum of two years of experience in successful communication through online platforms
  • Substantial experience with and understanding of the priority service populations of the Foundation
  • Strong analytical, problem-solving, organizational, and conflict resolution skills are necessary
  • Very strong and effective interpersonal communication, presentation, and listening skills are required
  • Ability to learn internal technology systems and processes is required
  • Demonstrated success and ability to manage multiple projects
  • Or equivalent combination of education and experience

Language Ability:

  • Ability to read, analyze, and interpret the most complex documents
  • Ability to respond effectively to the most sensitive inquiries or complaints
  • Ability to write varied correspondence, grants, and project descriptions using best practices in techniques and style
  • Spanish language proficiency a plus

Math Ability:

  • Ability to calculate figures and amounts required for budget composition and tracking, including but not limited to percentages and arithmetic formulas
  • Ability to apply concepts of basic algebra

Reasoning Ability:

  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables

Attention to Detail:

  • Ability to pay close attention to detail for accuracy and thoroughness in completing work and in overseeing the work of others

Organizing, Planning, and Prioritizing Work:

  • Ability to develop specific goals and plans to prioritize, organize, and accomplish work as well as multitask
  • Ability to apply project management skills and frameworks

Computer Skills:

  • Working knowledge of Microsoft Office products
  • Working knowledge of database software
  • Working knowledge of project management software

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate
  • Business and business casual attire required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to use hands, talk, and hear
  • Occasionally required to stand, walk, sit, climb stairs, reach with hands and arms, stoop, and kneel
  • Occasionally required to travel overnight

To apply for this position, please submit the online application form, a cover letter, résumé, and contact information for three references. Additionally, the application process for this position may include a criminal background check and/or credit check.

NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position. All employees may have other duties assigned at any time.

Full-Time/Part-Time Full-Time  
Shift Days  
Position Foundation Program Director  
Close Date 12/19/2019  
Exempt/Non-Exempt Exempt  
Req Number MAN-19-00007  
Open Date 10/24/2019  
Location National Board for Certified Counselors  
About the Organization
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently accepting applications.

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