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Title

NBCCF Donor Relations Specialist 

Category Business Support  
Description

he National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system and to identify those counselors who have voluntarily sought and obtained board certification. The organizational mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling. NBCC and Affiliates is comprised of three organizational affiliates: the National Board for Certified Counselors (NBCC), the Center for Credentialing and Education (CCE) and the NBCC Foundation (NBCCF).

NBCC and Affiliates has operations and partnerships in 40 countries providing certification, training programs and public mental health services through institutes and residencies. Over 66,000 Board Certified Counselors serve the public and advance mental health efforts across the globe. With a portfolio of nine credentials related to professional counseling, mental health, addictions, human services, and career development, NBCC and Affiliates seeks to expand the professional capacity of counselors and human service professionals. NBCC is focused specifically on credentialing, certification and quality assurance, while CCE focuses on providing education and training opportunities and leveraging credentials to best serve communities. Additionally, CCE provides organizational management services for associations, boards, and other management clients. The NBCC Foundation engages in capacity building, seeking to expand access to mental health services in underserved and never-served communities and increase the accessibility of high-quality professional development resources for counselors.

FOUNDATION DEPARTMENT

The NBCC Foundation leverages the power of counseling by strategically focusing resources for positive change with the goal of improving the mental health of the underserved and never served throughout the world. The Foundation's primary objectives are to increase the number of Board-Certified Counselors and Mental Health Facilitators working with high-priority populations and to engage them in becoming innovators of counseling practices that benefit the underserved. Scholarships, fellowships, and capacity-building grants are our primary tools for accomplishing our objectives. The Foundation's strategy is to award scholarships to individuals pursuing careers as professional counselors who are affiliated with high-priority populations and who commit to serving them after graduation. Capacity-building grants fund expansion efforts to increase mental health resources in rural and minority communities where access to mental health care is extremely limited. Scholars and Fellows also participate in NBCC Foundation-sponsored trainings and receive other academic and professional supports to expand effective practice in their communities.

POSITION REQUIREMENTS AND RESPONSIBILITIES

The Donor Relations Specialist implements donor/volunteer management system and assists Executive Director in increasing donations and grant acquisitions.

The following responsibilities and duties are a summary of the essential roles and functions of the position. Other duties may be performed as needed or requested to achieve departmental, divisional and/or organizational goals.

  • Ensures accurate data collection and data integrity through regular data entry, checks and reviews of donor records and fields.

  • Utilizes Exceed to capture, maintain and extract detailed reports and data in a timely manner for donors, volunteers and other constituents.

  • Coordinates gift entry of donations received from multiple platforms and campaigns.

  • Coordinates the gift acknowledgement process timely with the highest level of accuracy.

  • Identifies, removes, resolves and integrates conflicting or duplicate records within Exceed and between Exceed and NetForum.

  • Maintains and corrects all demographic and personal data.

  • Maintains procedure manual.

  • Maintains accurate month-end reconciliation with the Accounting Department

  • Other duties as assigned.

 
Position Requirements

Education/Experience:

  • Bachelor’s degree required

  • Three years’ experience in a non-profit environment and one year in fund development preferred

  • Thorough knowledge of and experience with donor management systems.

  • Ability to analyze data, identify database inconsistencies, problem solve resolutions and produce reports.

  • Ability to reconcile spreadsheets and implement basic mathematic calculations.

  • Ability to research information and produce succinct summaries.

  • Ability to produce technical writing and compelling correspondence.

  • Proficient in MS Office products.

  • Excellent verbal and written communication skills required.

  • High level of professional demeanor.

  • Or, equivalent combination of education and experience

Language Ability:

  • Ability to read, analyze, and interpret the most complex documents

  • Ability to respond effectively to the most sensitive inquiries or complaints

  • Ability to write varied correspondence, grants and project descriptions using best practices in techniques and style

  • Spanish language proficiency a plus

Math Ability:

  • Ability to calculate figures and amounts required for budget composition and tracking, including but not limited to percentages and arithmetic formulas

  • Ability to apply concepts of basic algebra

Competencies:

  • Initiative

  • Computer Skills

  • Attention to Detail

  • Problem Solving

  • Communication Skills

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Be able to thrive in a collaborative team environment

  • Professional dress and physical presentation required

  • Noise level usually low

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Occasionally required to lift and/or move up to 10 pounds

  • Regularly required to sit, use hands, reach with hands and arms, and talk and hear

  • Occasionally required to walk and climb stairs

  • Occasionally required to travel

To apply for this position, please submit the online application form, a cover letter, resume and contact information for three references. Additionally, the application process for this position may include a criminal background check and/or credit check.

NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

 
Full-Time/Part-Time Full-Time  
Shift Days  
Position NBCCF Donor Relations Specialist  
Close Date 12/19/2019  
Exempt/Non-Exempt Non-Exempt  
Req Number BUS-19-00009  
Open Date 10/24/2019  
Location National Board for Certified Counselors  
About the Organization
 
EOE Statement NBCC and Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.  

This position is currently accepting applications.

Apply Now



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