SUMMARY:
Registered Nurses serve a key role in Open Door Community Health Centers. The Registered Nurse work as integrated members of the patient centered medical home care team to coordinate patient services and educate patients. The RN often serves as the team leader. This role requires attention to detail, organizational skills, and focuses on distinct areas of responsibility: patient observation, preparation and assistance, treatment and response, and patient education. Registered Nurses work at the highest level of their scope, expertise, and ability to provide care using standardized protocols, including responding to emergency situations. Registered Nurses help fulfill Open Doors mission to educate staff, patients, and the community about disease prevention, health maintenance, self-care and treatment adherence. Registered Nurses provide information, advice, and emotional support to patients and their family members. Open Doors registered nurses work as a team to maintain access to high-quality, consistent, and accurate care at all times.
California RN license required; prior experience in a clinic setting preferred
LOCATION DISCLAIMER:There may be multiple openings for this role in Humboldt County. By applying to this position, your resume will be shared with all of our hiring managers. Each of our Health Centers is unique, has a diverse workflow, and organizes interviews separately. We encourage you to interview at multiple locations, if approached to do so, in order to find your best fit within Open Door.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for phone triage assessment and/or in-person triage for patients with urgent needs.
- Schedules patients after appropriate triage.
- Manages 4-6 patient visits per day of various types- immunizations, education, co-visits, and the schedule will be determined with the RN Clinic Manager.
- Explains procedures and treatments to patients to gain cooperation, understanding, and allay apprehension.
- Responsible for patient assessment based on chief complaint and treatment as outlined by Nursing Protocols or provider direction.
- Observes patient, records, significant conditions, and reactions and notifies supervisor or Provider of patient's condition and reaction to drugs, treatments, and significant incidents.
- Communicates directly with clinic providers regarding patient assessment and needs; transitions patient to the provider as needed.
- Utilizes Situation, Background, Assessment, Recommendation (SBAR) warm hand-off method.
- Recommends and/or administers medications and vaccines as ordered by the medical provider or by protocol.
- Responsible for coding each visit accurately.
- Accurately records patient history, exam notes, medication history, ongoing care, and referrals in employee medical record (EMR) according to ODCHC Protocols.
- Manages tasks in their inbox and appropriate tasks in their assigned providers’ inboxes; ensures team inbox tasks are completed in a timely manner according to team role and scope.
- Assists in Chronic Care management, such as outreach calls, care coordination, etc.
- Assists and/or facilitates routine daily huddles within the team
- Provides oversite to the MA working in the Care Team as needed for safe vaccine delivery.
- Maintains awareness of the comfort and safety needs of the patient.
- Responds to medically urgent situations based upon nursing standards, policies, procedures, and protocol.
- Prepares and maintains a wide variety of records and reports.
- Teaches patients, families, and staff care, prevention, and treatment enhancement techniques.
- Provides direct clinical oversight for Medical Assistants (MA) and Licensed Vocational Nurses (LVN) assigned to Care Team.
- Attend and participates in meetings and Quality Improvement activities as required.
- Identifies problems related to patient services and makes recommendations for improvement.
- Participates in the evaluation of peers and support staff.
- Participates in Open Door Quality improvement activities, meetings, and initiatives.
- Performs other duties as identified and assigned by supervisor.
QUALIFICATIONS AND EXPECTATIONS:
- Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
- Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
- Participates in staff meetings as required.
- Ability to exercise sound and responsible judgment.
- Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to effectively represent ODCHC’s interests in the community and maintain effective working relationships among co-workers, public, private, and professional groups.
- Adheres to ODCHC’s policies and procedures.
EDUCATION AND EXPERIENCE:
- An associate's Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) is required.
- Previous clinical experience preferred.
CERTIFICATES, LICENSES, AND REGISTRATIONS:
- Current Registered Nurse license for the State of California
- Current Basic Life Support (BLS)/CPR Certification
- Successful completion of Triage Training modules, and competency sign-off within 90 days of hire.
SUPERVISORY RESPONSIBILITIES: The RN works as a member of the Care Team and my act as a clinical supervisor as needed for MAs and LVNs on the Care Team.
SUPERVISION AND SUPPORT: The RN reports directly to the RN - Clinic Manager. The RN works directly with providers and support staff assigned to their Care Team and across the clinic.
PHYSICAL REQUIREMENTS: The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.
- Ability to communicate via telephone, video, and/or in-person.
- Vision adequate to read documents, computer screens, and forms.
- Ability to remain stationary for extended periods of time.
- Ability to lift, carry, or otherwise move up to 25 pounds.
- Ability to use keyboard and view computer screens for extended periods of time.
- Ability to travel locally and long-distance as needed.
- Ability to move around offices and clinics as needed.
Hiring Range $36.77 to $44.10
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