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Claims Assistant 


Under supervision of the Claims Manager, the Claims Assistant is responsible for supporting processes for the Claims department. Key responsibilities include data entry of medical and dental claims, mailing EOBs and reject/denial letters to providers.


  • Manage data entry and accuracy of medical and dental claims into system within set turnaround times.
    • Includes HCFA 1500, UB-04 and ADA form entry
    • Compile and sort information for clients
    • Routinely review data accuracy and correct claims
    • Proofreads work
  • Mail reject and denial letters to providers
  • Prepare EOBs for mailing
  • Utilize OCR software to streamline claims adjudication process
  • Assists with phone coverage
  • Special projects as assigned


  • Communicate clearly and concisely, with sensitivity to the needs of others
  • Maintain courteous, helpful and professional behavior on the job; displays a willingness and ability to be responsive in a warm and caring manner to all customer groups (internally and externally); consistently cooperates and supports organization in problem solving issues; ensures customer satisfaction by understanding and applying best practices, procedures and standards of the organization; support the success of the entire team
  • Follows all Policies and Procedures and HIPAA regulations
  • Maintains a safe working environment
  • Maintains the confidentiality of all company procedures, results, and information about participants, clients, providers and employees
  • Establishes and maintains effective working relationships with co-workers
  • Participates in any recommended or required training sessions

Supervisory Responsibility: None.

Travel: Minimal, less than 10% expected.

Expected Hours of Work: This is a full-time position with an expectation to work an average of 40 hours per week, and an ability to be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Normal business hours are typically between 8:00 a.m. to 5:00 p.m.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Required to talk and hear by way of the telephone with participants, customers, vendors and staff
  • Operates a computer and other office machinery such as copy machine, fax machine, office printer.
  • Visual acuity to perform activities such as identifying, inputting and analyzing data on a computer terminal and/or in hard copy.
  • Remains stationary for extended periods of time • Occasionally exerts up to 20 pounds of force to lift, carry, push, pull or move objects
  • Occasional reaching to retrieve shelved items or bending to access file cabinets

Environment: This job operates in a professional, dress for your day, office environment with a conversational noise level. No substantial exposure to adverse environmental conditions is expected. Moderate pressure to meet scheduled appointments and deadlines.

Position Requirements
  • High School Diploma or equivalent. Minimum of one year of previous office experience required.
  • Requires strong knowledge of current computer technology, including the use of computers; Intermediate level of knowledge and proficiency with associated software, including Word, Excel and Outlook. Experience with mail merge is preferred. Working knowledge of health insurance is helpful.
  • Skilled in establishing and maintaining effective working relationships with co-workers and clients
  • Skilled in problem resolution; recommends suggestions to increase accuracy and/or efficiency
  • Detail oriented with strong analytical, multi-tasking and organizational skills
  • Ability to work independently, seeking supervision as needed
  • Ability to communicate professionally, clearly and effectively, verbally and in writing
Full-Time/Part-Time Full-Time  
Position Claims Assistant  
Post Internal Days 0  
Number of Openings 1  
Location Mediture - Eden Prairie, MN  
About the Organization  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Cell None Specified 

HoursPerWk None Specified 

supervisorUID None Specified 

This position is currently not accepting applications.

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