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Manager-Distribution Services & Records 

Open Date 10/18/2019  
Close Date Until filled  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Bargaining / Non-Bargaining Non-Bargaining  
Division Public Works  
Location Division of Utilities - Office of Water Works - North Station  
Reports To Director of Distribution  
Schedule Monday-Friday, 8:00 am-5:00 pm. Hours may vary based on departmental need.  
Pay Rate $42,000-$52,000/yr.  

The Manager will support the operation of the City of South Bend water distribution system, specifically maintaining pipe records and maps, processing water tap permits, purchasing and inventory, and other water system functions.

Not applicable.

This list represents the types of duties required by this position. Other duties may be assigned as reasonably expected.
• Actively support the mission statement of the City and the Utility
• Look for and make improvements
• Routinely perform physical count of all inventory items
• Receive and account for inventory that is delivered
• Prepare and complete purchasing requests for goods and services
• Evaluate and issue hydrant use permits
• Evaluate water system work plan requests from developers
• Complete field investigations related to water system records and maps
• Schedule and attend hydrant flow tests with contractors and collect and record data
• Inspect construction projects that may impact water infrastructure
• Enter data into GIS system, and maintain map records
• Record valve, hydrant and other information in work order management system and in GIS maps
• Scan and edit maps
• Interact with customers and contractors
• Process water tap permits
• Verify and maintain existing utility connection records
• Prepare route maps for various maintenance work in distribution system
• Support all office technology and tools, including printers, scanners, meters, and locating equipment
• Create routine reports related to the water distribution system
• Receive payment for tap permits, hydrant permits, and SDC charges
• Create work orders for regular and emergency work
• Ensure that all contact with customers is adequately documented in the customer service software.

• Assume additional responsibilities as directed or as delegated.

To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Requirements

• High School Diploma, or equivalent education.
• Five years of increasingly responsible experience in water, wastewater, environmental services or utility operations and maintenance is preferred.

• Strong interpersonal and problem solving skills.
• Strong communication skills, both written and oral.
• Strong computer and software skills; Microsoft Office Suite and Microsoft Project.
• Knowledge of EPA and State of Indiana water regulations.
• Strong operations background with specific technical knowledge of water systems.
• Strong analytical skills.
• Ability to be a team player.
• Ability to be self-reliant and able to lead change.
• Ability to be self-motivated and work with very little direction and oversight.
• Operational knowledge of electrical, mechanical, pumps principles, and related equipment.
• Must be physically capable of performing the position duties and working in adverse weather conditions.
• Must perform all job functions with honesty and professionalism.
• Must interact with co-workers fairly and with impartiality.
• Must have excellent communication skills in order to communicate with vendors and the City of South Bend Accounting Department; interact with co-workers and the public with tact and diplomacy
• Must be able to read, write, and interpret O & M Manuals.
• Must be able to work around open and unprotected wate
• Must have knowledge of operation, repair and maintenance of water system equipment.
• Must wear steel toed boots and winter wear as well as approved safety equipment as needed.
• Must be available for emergencies 24 hours per day.

• Valid Driver’s License required.
• A State of Indiana Distribution System-Large Certification is preferred

Vehicle, computer, telephone, copier, small & large hand tools, electronic troubleshooting and calibration equipment, various safety equipment, valves, and various other process control and maintenance equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand, climb, walk, talk and use hands to fingers, handle or feel objects, tools or controls. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required in this job include; vision, and the ability to adjust focus.

Work is performed in a standard office setting and in the field. Some exposure to noise, duct, grease, smoke, fumes, noxious odors, gases, and all types of weather and temperature conditions. The employee will work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure.

About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.

***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***  
EOE Statement EOE/ADA Statement

The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer at and Office of Human Resources at to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).  

This position is currently not accepting applications.

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