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PAP Coordinator - Administrative Tech 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization Hill Country Mental Health and Intellectual and Developmental Disabilities Centers is a unit of local government and a not-for-profit, 501C provider of Mental Health and Intellectual Developmental Disabilities, Substance Abuse, and Veteran Peer Services throughout the greater Texas Hill Country Region. Hill Country MHDD Centers is designated to be the Mental Health Authority by the Texas Department of State Health Services (DSHS) and the Intellectual and Developmental Disability Authority by the Department of Aging and Disability Services (DADS) for a 19 County Service Area including: Bandera, Blanco, Comal, Edwards, Gillespie, Hays, Kendall, Kerr, Kimble, Kinney, Llano, Mason, Medina, Menard, Real, Schleicher, Sutton, Uvalde and Val Verde Counties. With a Mission of Promoting Independence, Community Integration and Recovery, HCMHDD Centers operates (10) ten Mental Health Clinics, (8) Developmental Disability Centers and serving a population of over 630,349 consumers within 22,593 square miles.

Scope of Services

• Adult Mental Health

• Crisis Stabilization Unit

• Children's Mental Health

• Substance Abuse Disorder

• Intellectual Developmental Disabilities

• Veterans Services

Category Clerical  

Hill Country MHDD Centers

Scheib Mental Health Center, San Marcos, TX

Job Title: Patient Assistance Program (PAP) Coordinator - Administrative Tech


The Administrative Tech, PAP coordinator, isunder the direct supervision of the Business Manager. This position is responsible for, but not limited to, coordinating the prescription drug assistance program offered by pharmaceutical companies, non-profit agencies, or state governments. Incumbent assists with opening/closing consumers in US Script, completing consumer’s financial/demographic, follow up appointments with consumers, utilize medication tracking systems, create purchase orders and obtain authorizations. Back-up duties include but are not limited to data entry and reports, filing, physical coverage of the reception area, answering the main telephone, scheduling and confirming consumer appointments, consumer paperwork, timekeeping, data entry, taking and relaying messages, collection of payments, Incoming/Outgoing Correspondence, and Medicare Part D enrollment and prior authorizations.

Education and Work Experience

  • Two years of administrative experience in duties related to the position
  • Ability to write complex sentences using normal word order with present and past tense
  • Great organizational and verbal skills
  • Ability to respond timely to common inquires or complaints from consumers
  • Ability to effectively present information to supervisor and public.
  • High School Diploma / GED
  • One semester (15) hours) of college work may substitute for each six month of experience

Preferred Work Experience

  • Bilingual (English / Spanish) speaking


  • Valid Texas Driver’s License

Physical Requirements:

  • Walk, talk, hear, use hands to handle, feel, or operate objects, tools, or controls, and reach with hands and arms
  • Able to talk, listen and speak clearly on telephone
  • Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards.
  • Ability to maintain regular, punctual attendance

Position Requirements

High School Diploma or GED, plus (2) Two years of experience in duties related to the position.

(1) One semester (15) hours of college work may substitute for each six months of experience.

Full-Time/Part-Time Full-Time  
Shift Days  
Compensation $10.95 per hr / $ 22,776 Annual  
On-Call Pay Schedule (If applicable)  
Position PAP Coordinator - Administrative Tech  
Req Number CLE-19-00032  
Location Scheib Mental Health Center  

This position is currently not accepting applications.

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