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About the Organization Incorporated in 1985, Fountainhead Development, Inc., (FDI), specializes in property management and is the largest privately owned hotelier in Alaska. FDI owns and operates Sophie Station Suites, Wedgewood Resort and the Bear Lodge. Each of these properties offers guest accommodations, fine dining establishments and a variety of guest services. Our commercial properties include holdings in excess of 540,000 square feet of rental space, which we manage, lease and maintain. This diversified corporation is also involved in the construction industry with a year round operation developing commercial properties.


Fountainhead Development, Inc. owns and operates the Fountainhead Antique Auto Museum, a collection that features over 84 American made antique automobiles and showcases the interesting heritage of the automobile during Alaska's post-Gold Rush era. Several autos are the only models of their marques known to remain.


In addition, FDI has a Wildlife Sanctuary at Wedgewood, which is a peaceful, 75-acre reserve that is home to an impressive variety of interior Alaska's wildlife. The sanctuary, a model wetlands restoration project, offers nature trails and observation decks.


Our goal at Fountainhead Development, Inc. is to ensure that guests and staff alike enjoy a positive and professional environment with teamwork as the foundation. If you aspire to quality and excellence in service, we look forward to the opportunity to review your application.


 
Description

Position Summary: Coordinate and organize processes and people to maintain smooth workflow between the kitchen and the dining areas to help ensure fast and quality service.

Duties:

  • Ensure the efficient flow of orders between the servers and the kitchen
  • Ensure orders are being prepared and served with the correct priority
  • Assist with the final preparation of dishes
  • Check dishes before delivery for accuracy, presentation and temperature
  • Deliver orders to maintain fast service
  • Assist with eliminating obstacles in service, food preparation and/or dishwashing
  • Transfer important information between the kitchen and the service staff
  • Be familiar with menu items and specials
  • Assist with set up, maintenance, and break down of buffets
  • Assist with food and beverage service
  • Assist with bussing and resetting tables
  • Operate Point of Sale system
  • Complete side work, including assisting in the kitchen, refilling salt & pepper shakers, prepping napkins and silverware, etc.
  • Assist with maintaining a clean work environment
  • Observe health and safety precautions required to protect people and property
  • All other duties as assigned
 
Position Requirements

Education, Knowledge and Skills:

  • Alaska Alcohol Server Training required
  • Alaska Food Worker Card required
  • Minimum of 6 months experience preferred
  • Able to lift and move up to 30 lbs.
  • Able to lead and direct people
  • Able to organize, coordinate and multi-task
  • Able to stay calm and productive under pressure
  • Able to self-motivate and work with minimal supervision; identifying what needs to be done and following through without regular instruction to meet or exceed goals
  • Knowledge of principles and processes for providing customer service, to include assessing needs, meeting quality standards, and evaluating customer satisfaction
  • Strong conversational English language skills required; ability to speak clearly and understand what is being said by others
  • Strong written and oral communication skills, to include effectively conveying information to others, and giving full attention to what other people are saying and taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Able to perform with sufficient physical ability and mobility to stand and walk for prolonged periods of time; to occasionally sit, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate restaurant equipment requiring repetitive hand movement and fine coordination including use of computer keyboard and/or touch pad; to verbally communicate to exchange information; to see and hear within a reasonable range for a restaurant environment with or without correction.

Work Values:

  • Initiative – willingness to take on responsibilities and challenges
  • Service Orientation – actively looking for ways to help people
  • Analytical Thinking – analyzing information and using logic to address issues and problems
  • Attention to Detail – being careful about detail and thorough in completing tasks
  • Dependability – being reliable, responsible, and dependable, and fulfilling obligations
  • Cooperation – being pleasant with others and displaying a good-natured, cooperative attitude
  • Concern for Others – being sensitive to others’ needs and feelings, and being understanding and helpful
  • Tolerance – accepting criticism, and dealing calmly and effectively with high stress situations
  • Integrity – being honest and ethical
 
Location Sophie Station Suites  
Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  
Wage $10.50 per hour  
Shift Various Shifts  
Hours Various afternoon and/or evening hours to include weekends  
Uniform Black slacks, full closed-toe and closed-heel shoes with slip resistant soles, employer provided shirt  
Age 21+  
D&A Statement Fountainhead Development, Inc. is a drug and alcohol free workplace.  
EOE Statement Fountainhead Development, Inc. is an equal opportunity employer and does not discriminate in employment on the basis of race, color, national origin, citizenship, religion, gender, gender identity or expression, sexual orientation, pregnancy, parental status, marital status, age, disability, genetic information, veteran status, or any other classification protected by applicable law.  
Uniform-not used None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://FountainheadDevelopmentInc.appone.com



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