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Title

Service Engineer - Avionics 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Position Service Engineer - Avionics  
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Description

Dassault Falcon Jet, one of the most sought after brands in business aviation is seeking a Service Engineer in Avionics.

Summary of Duties

  • Provide systems specific support for all model Falcon aircraft to the command center, field service representatives, service centers, vendors, repair agents and/or customers in regards to Avionics systems and Cabin Entertainment systems troubleshooting, technical concerns and questions;
  • Deliver information to customers through letters, articles and presentations (seminars, customer meetings…);
  • Collaborate actively with coworkers and all customer service departments including Dassault Aviation;
  • Monitor system / component failures and usage to identify issues and substantiate corrective actions;
  • Provide feedback and make recommendations regarding product improvements to program management;
  • Provide on-site customer assistance as required;
  • Provide technical reports as necessary;
  • Support specific special projects, programs, or assignments as assigned by the manager of Systems and Completions Engineering Support.
  • Provide support to the Command Center, Field Service Representatives, Service Centers, Vendors, Repair Agents and/or Customers to resolve issues including but not limited to AOG support;
  • Provide on-site customer assistance as required;
  • Work with Dassault Aviation to support and develop solutions to technical issues;
  • Write letters to customers, reports, technical syntheses and executive summaries upon request;
  • Interact with W/H vendors and repair agents as necessary to support the Dassault Aviation teams as they move technical issues through the product support agenda process;
  • Act as a focal point for all DFJ departments providing input on technical issues related to systems support;
  • Attend and/or prepare regular meetings as necessary;
  • Review documentation for technical accuracy, spelling, grammar, and readability prior to customer release;
  • Develop and deliver presentations at customer meetings and company seminars;
  • Validate service bulletins and maintenance procedures with W/H customers and/or DAS facilities on behalf of Dassault Aviation;
  • Collaborate actively with coworkers within DFJ Engineering Support and Dassault Aviation;
  • Track, monitor, and report findings for special investigations of failed equipment in coordination with Dassault Aviation;
  • Support the DFJ model specialist as required for system based issues;
  • Support the DFJ STC team as necessary for technical concerns and questions;
  • Support the investigation of NFF and DOA parts.

Qualifications

Education

  • BS Degree with emphasis on aviation industry;
  • Equivalent education may be considered


Experience

  • Four years of experience in technical aspects of aircraft support or system design;
  • A&P Mechanic License or equivalent experience is recommended


Skills and abilities

  • Strong troubleshooting skills;
  • Multitasking and priority management skills;
  • Ability to read electrical schematics
  • Ability to find solutions and/or alternatives/workaround in the best interest of the customers and company;
  • Must be fluent in English with strong written and verbal communication skills;
  • Good presentation skills;
  • Interpersonal skills: must be a team player with a cooperative and helpful nature;
  • Strong computer skills and proficient in using Microsoft Office programs.
  • These are experiences not skills (no need to list them honestly, AP is listed above)
  • Knowledge of Federal Aviation Administration (FAA) regulations;
  • Knowledge of Avionics and Cabin Entertainment Systems;
  • Experience in system/component failure analysis and/or aircraft system maintainability and reliability analysis;
  • Typical climate controlled office environment including a cubicle (workstation), phone, and computer.
  • Domestic and international travel is required when necessary to accomplish the responsibilities of the job (approximately 5-10% travel).

 
Position Requirements  
Location New Jersey  
Category Engineering  

This position is currently accepting applications.

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