The Director of Human Services is an exempt position with a hiring range of $95,763.20 - $119,704.00.
Oversees the planning, organization, development, and implementation of the day-to-day operations of the Human Services Department. Leads staff, develops policies and short and long range plans, and evaluates programs and program management, clearly communicating priorities and objectives. Responsible for the Human Services budget as well as Human Services programs’ compliance with local, state and federal requirements.
(These duties are a representative sample; position assignments and detailed work instructions may vary.)
- Manages Department operations, including Economic Security/Program Integrity, Eligibility, Child Support Enforcement, Child & Adult Protective Services, and SEP (Single Entry Point) to achieve objectives within timeframes and budget. Oversees the provision of services in all applicable state programs, supervised by the Colorado Departments of Human Services and Health Care Policy and Financing. Ensures compliance with County and Department policies and relevant Federal, state and local laws, rules, regulations, codes and/or statutes. Drafts and revises operating policies as necessary.
- Assesses needs and develops new programs for the benefit of the constituents served by DHS, in coordination with DHS management team. Works with program managers and supervisors to develop program objectives, implement programs, evaluate results against objectives, and adjust as needed, communicating on a regular and consistent basis.
- Administers multi-county/regional programs as fiscal and contractual agent for the Garfield County Board of County Commissioners (BOCC), including Single Entry Point 9-county contract, 5-county Caregiver and Senior Services/Equipment Grant, tri-county Child Care Licensing Agreement, and 2-county Child Support Enforcement program and 4-county Core Services Program.
- Directly or indirectly supervises staff: schedules, assigns and directs work; conducts interviews, hires and orients new management staff; oversees or conducts training; coaches, evaluates and appraises; takes disciplinary action; and ensures quality of work.
- Conducts financial planning, funding, budgeting, and oversight of all accounting/fiscal management with input from Department of Human Services (DHS) management team. Conducts strategic planning for the Department.
- Collaborates with other agencies, serves on committees, task forces and boards as appropriate, to protect and advance the interests of Garfield County on Human Services issues. Creates and maintains partnerships, affiliations and liaisons with the community at local, county, regional and state levels. Maintains effective working relationships with DHS, County and state staff, and Ninth Judicial District. Engage in Statewide and Federal legislative issues impacting health, mental health, and social services.
- Participates in CCI’s Health and Human Services subcommittee and stays up-to-date on current legislative and other applicable statewide initiatives. Keeps stakeholders informed on legislative, legal, and policy issues.
- Oversees collection and analysis of statistical data, reports, and other relevant information. Ensures the proper handling and maintenance of accurate and complete records of Department activities, programs and records in compliance with departmental, local, state and federal guidelines. Communicates program issues, financial position and policy decisions as appropriate.
- Acts as HIPAA Privacy Official for the Department of Human Services.
- Acts as primary liaison with the media for the Department, in coordination with the County’s Chief Communications Officer.
- Performs other duties of a similar or related level and directs or assists with special projects as necessary or assigned.
- Thorough knowledge of and ability to interpret and implement Colorado’s social services laws, regulations, policies and statutes
- Knowledge of the organization, structure, funding and functions of state and local governments, including budget and finance.
- Principles of management and their application to the administration of governmental affairs.
- State-mandated social services programs and program complexities.
- General knowledge of current social and economic issues and their impact of individuals and families, as well as the implications of program changes on individuals and families.
- Principles and practices of public administration.
- Leadership, management and supervisory principles and methods.
- Modern office processes and procedures
- Relevant computer hardware and software applications.
- Complex accounting and budgeting principles and processes.
- Supervise and develop employees: plan, direct, coach, counsel, mentor, delegate, discipline, train, and evaluate.
- Speak, read and write the English language.
- Communicate effectively verbally and in writing, including the ability to diffuse intense situations with diplomacy and professionalism.
- Navigate political waters of the County and other outside agencies and organizations, and the media.
- Develop and monitor an annual budget.
- Work independently in the maintenance and computation of complex financial information
- Interpret a variety of instructions with abstract and/or concrete variables.
- Read, analyze and interpret professional journals or periodicals, procedures and government regulations.
- Define problems, collect data, establish facts and draw valid conclusions; write and/or generate reports.
- Establish and maintain effective working relationships with employees, team leads, supervisors, other Departments/Offices, and other agencies.
- Use resources to organize and plan and to make decisions and solve problems.
- Understand, practice and enforce safety procedures and precautions.
- Maintain a high level of professionalism and confidentiality.
Internal & External Contacts:
Frequently interacts with DHS staff; frequently interacts with the BOCC, the County Manager, the County Attorney and other Officials and Directors; occasionally interacts with other Department/Office managers, supervisors and employees; and members of the public.
Often interacts with State agency, Boards, Courts, committees, citizens’ groups, contractors, vendors and other agencies and organizations.
Physical Activities and Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform essential functions.
Required Physical Activities:
While performing the essential functions of this job, the employee is required to sit, use hands to finger, handle or feel, and reach with hand and arms. The employee is frequently required to stand, walk, stoop, kneel, crouch, crawl, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The noise level in the work environment is moderately quiet, with frequent interruptions and multiple demands.
The employee is frequently required to travel between County offices and occasionally required to travel outside the County as needed to attend meetings.
Computers and Office Equipment:
Computer and relevant software applications; telephone system; facsimile; scanner; shredder; and copier.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. Nothing in this job description restricts Garfield County’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time. It does not prescribe or restrict the tasks that may be assigned. This job description describes the County’s current assignment of essential functions. Those functions may change at any time as the needs of the County change or for other reasons deemed appropriate by the County.