Share Email Opening Title Ice Trail Cashier  Open Date 9/27/2019   Full-Time/Part-Time Seasonal   Exempt/Non-Exempt Non-Exempt   Bargaining / Non-Bargaining Non-Bargaining   Division Venues Parks and Arts   Location Recreational Experiences   Reports To Ice Trail Supervisor/Trail & Pond Manager   Schedule Varied schedule, 10-40 hrs./wk.; hours of operation are Mon.-Fri., 5-8 pm; Sat., 10 am-10 pm; Sun., 1 pm-8 pm. Schedule may vary during holiday and school breaks, and based on operational needs.   Pay Rate $11.00/hr.   Description SUMMARY Responsible for the customers and guest attending the Ice Trail by providing customer service through telephone and direct contact. SUPERVISION EXERCISED Not applicable. ESSENTIAL DUTIES AND RESPONSIBILITIES This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected. • Serve as a representative of the City of South Bend, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with the other employees and with the public. • Responsible for answering questions and being trained in proper guest relations displaying positive attitudes while dealing with the general public. • Operating a cash register / Ipad and handles the collection of daily admission. • Reporting of daily attendance by completing daily activity reports. • Oversees the skate counter; handing out skates, wiping and cleaning them off when returned, restocking the shelves with them and general clean up/maintenance of the skates when needed. • Assist in the daily, as well as weekly, clean-up of facilities and grounds. • Balances cash register after each shift and prepares deposit slips for bank deposits. Responsible for overages or shortages. • Serve as a representative of the City of South Bend, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with the other employees and with the public. • Keep a neat and clean appearance and following uniform requirements. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES • Performs other duties as assigned. QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Position Requirements EDUCATION AND/OR EXPERIENCE A high school graduate, equivalent education preferred. KNOWLEDGE, SKILLS AND ABILITIES PREFERRED • Knowledgeable in the use of all sharpening equipment and the proper way to maintain rental equipment. • Knowledgeable in all other job functions at this facility, if the need arises the employee can perform any job. • Ability to communicate effectively and work with patrons of all ages in various programs. • Ability to understand and carry out instructions. • Ability to learn simple office and record keeping skills. • Ability to work a flexible schedule, afternoons, weekends, evenings and holidays. • Spanish language skills a plus. CERTIFICATES, LICENSES, REGISTRATIONS • A valid Indiana driver’s license • CPR/AED/First Aid Certification or able to obtain within days of the program beginning. EQUIPMENT Computer, IPad, Square POS equipment, telephone, cash register. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, walk, kneel, stoop, bend and lift; use hands to finger, handle, or feel objects, tools, controls, and reach with hands and arms. The employee is occasionally required to climb, balance, and crawl. The employee must be able to stand or sit for long periods of time. Specific abilities required by this job include close vision and the ability to adjust focus. The employee may have to lift 25 pounds. WORK ENVIRONMENT This work is performed in a building with moderate conditions but may also be outside on and around the ice here the employee will be exposed to various weather conditions.   Required   About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play. ***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***   EOE Statement EOE/ADA Statement The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).   This position is currently not accepting applications. 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